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- Tasks: Lead operational strategies and manage real estate transactions efficiently.
- Company: Smart Leverage Services empowers realtors with tools for seamless transaction management.
- Benefits: Competitive salary, growth opportunities, and a supportive team environment.
- Why this job: Join a dynamic team that values impact, collaboration, and professional development.
- Qualifications: High school diploma required; 2+ years in operations or related roles preferred.
- Other info: Ideal for proactive leaders who thrive in fast-paced environments.
The predicted salary is between 32000 - 42000 £ per year.
Smart Leverage Services • Birmingham, MI, US
Posted 2 days ago
Description
Smart Leverage Services is seeking a highly organized and dynamic Director of Operations and Transaction Manager to lead our operational strategies and ensure the efficient management of real estate transactions. This role is designed for a proactive and detail-oriented leader who can streamline business processes, support our growing team, and provide exceptional transaction coordination for real estate agents.
The ideal candidate will have a strong background in operations management, real estate transactions, and leadership, with the ability to implement systems that drive growth and productivity for the company.
Responsibilities
Operations Management:
- Design, implement, and oversee company-wide operational strategies, policies, and procedures
- Manage daily business operations to ensure productivity and performance standards are met
- Optimize company workflows to ensure maximum efficiency and quality in service delivery
- Develop and monitor key performance indicators (KPIs) and generate reports for leadership
- Collaborate with the leadership team to set and achieve long-term business goals
- Support recruitment, onboarding, and training of new team members as well as new clients
Transaction Management:
- Serve as the primary point of contact for all real estate transactions, ensuring that all processes are compliant and completed in a timely manner
- Oversee transaction coordinators and provide guidance on complex transactions and client relations
- Manage and monitor all contract deadlines, document compliance, and file accuracy
- Coordinate communication between agents, clients, and other parties involved in the transaction to ensure seamless workflow
- Track and manage transaction timelines, troubleshoot issues, and ensure client satisfaction
- Utilize transaction management software to keep all parties informed and updated
- Lead a team of transaction coordinators and administrative staff
- Foster a positive, growth-oriented environment and mentor team members
- Provide regular performance feedback and facilitate professional development opportunities for the team
Client and Agent Relations:
- Build and maintain strong relationships with clients, agents, and vendors
- Create and implement a client feedback system to continuously improve service delivery
Qualifications
- Experience using word processing programs, spreadsheets, and Multiple Listing Service
- Ability to work on deadlines and handle private client information
- High school diploma or equivalent required
- 2+ years experience as a personal assistant, office manager, or related position
- Excellent communication and organizational skills
Compensation
$40,000 – $50,000 yearly
About Smart Leverage Services
Smart Leverage Services is a realtor’s dream! Built on the foundation to provide the systems, tools, and people to manage a transaction from start to finish. We know what it takes to provide seamless transaction management so agents can do what they do best, sell real estate.
We believe in building a company that impacts the quality of life not only for our clients but our team and our families. We train, educate, attract, and motivate because together, we achieve more.
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Director of Operations - Real Estate employer: Bighornlaw
Contact Detail:
Bighornlaw Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations - Real Estate
✨Tip Number 1
Familiarize yourself with the latest trends in real estate operations and transaction management. This knowledge will not only help you understand the role better but also allow you to speak confidently about how you can contribute to our team.
✨Tip Number 2
Network with professionals in the real estate industry, especially those who have experience in operations management. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimized workflows or improved operational efficiency in your previous roles. We love seeing candidates who can demonstrate their impact through concrete results.
✨Tip Number 4
Showcase your leadership skills by sharing experiences where you've successfully mentored or developed team members. We value a growth-oriented mindset and want to see how you can foster that within our team.
We think you need these skills to ace Director of Operations - Real Estate
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights your experience in operations management and real estate transactions. Use specific examples that demonstrate your ability to streamline processes and lead teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and operational strategies. Explain why you are passionate about the role and how your background aligns with Smart Leverage Services' mission.
Highlight Relevant Skills: Emphasize your organizational skills, ability to manage multiple tasks, and experience with transaction management software. Mention any KPIs you've developed or monitored in previous roles.
Showcase Client Relations Experience: Include examples of how you've built and maintained strong relationships with clients and agents. Discuss any feedback systems you've implemented to improve service delivery.
How to prepare for a job interview at Bighornlaw
✨Show Your Organizational Skills
As a Director of Operations, your ability to manage and streamline processes is crucial. Be prepared to discuss specific examples of how you've optimized workflows in previous roles, and highlight any systems you've implemented that improved efficiency.
✨Demonstrate Leadership Experience
This role requires strong leadership skills. Share your experiences in managing teams, mentoring staff, and fostering a positive work environment. Discuss how you’ve supported team members' professional development and contributed to their growth.
✨Understand Real Estate Transactions
Since the position involves overseeing real estate transactions, familiarize yourself with common challenges and best practices in this area. Be ready to talk about your experience with transaction management and how you ensure compliance and timely completion.
✨Build Rapport with Clients and Agents
Strong relationships are key in this role. Prepare to discuss how you've successfully built and maintained relationships with clients, agents, and vendors in the past. Highlight any feedback systems you've implemented to enhance service delivery.
