At a Glance
- Tasks: Drive growth for large law firms by building strategic partnerships and delivering impactful solutions.
- Company: Join a dynamic company focused on innovation in the legal sector.
- Benefits: Enjoy 25 days holiday, wellness programs, and flexible working options.
- Other info: Be part of a diverse team that values individuality and fosters a culture of belonging.
- Why this job: Make a real difference in law firm performance while advancing your career.
- Qualifications: Proven sales experience with C-level stakeholders in large law firms.
The predicted salary is between 60000 - 80000 £ per year.
The Strategic Account Manager owns and grows a portfolio of large law firm clients across the UK. This role is focused on driving multi-product adoption across the BigHand platform, building trusted C-level relationships, and delivering measurable commercial outcomes for our clients. You will operate as a strategic partner to firms, aligning BigHand’s capabilities across pricing, resourcing, workflow and BI to improve profitability, utilisation and operational performance.
What You’ll Do
- Own a defined revenue target, with accountability for forecast accuracy, deal execution and year-on-year growth.
- Build and execute account strategies that expand BigHand’s footprint across large law firms.
- Engage CFOs, COOs, Managing Partners and senior stakeholders to identify commercial challenges and shape investment priorities.
- Lead complex, multi-stakeholder sales cycles, positioning BigHand as a platform for improving firm performance.
- Drive cross-sell and upsell opportunities across pricing, resource management, workflow and BI solutions.
- Translate client challenges into clear commercial outcomes, linking solutions to profitability, utilisation and efficiency.
- Partner with marketing, product and leadership to bring insight-led conversations into client engagements and the wider market.
- Maintain high standards of pipeline management and forecasting within Salesforce.
What We’re Looking For
- Proven track record of closing complex, high-value deals within large law firms.
- Experience selling value and outcomes, not just software.
- Strong ability to engage and influence C-level stakeholders, including CFOs and COOs.
- Deep understanding of law firm economics (utilisation, realisation, margin, lockup).
- Experience building and executing account plans that drive long-term growth and expansion.
- Confident operating in a team-selling environment, leading deals and aligning internal stakeholders.
- Strong personal brand, with a presence in the legal market through client engagement and industry events.
- Experience using tools such as Salesforce and LinkedIn Sales Navigator to support pipeline development.
- Naturally curious, with strong questioning and problem-solving skills.
What we offer
- 25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas & New Year.
- Various wellbeing benefits including private medical, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG).
- Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health.
- Opportunities to give back with company volunteer events and individual volunteer days.
- Career growth opportunities and study leave allowance.
- Family benefits including enhanced parental leave, secondary caregiver leave and fertility support.
- Financial benefits including pension scheme, life assurance, and salary sacrificing.
- Cycle to Work Scheme and Tech Scheme.
- Growing business with a global presence, flexible working, modern offices, and remote work options.
We welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.
Strategic Account Manager employer: BigHand
BigHand is an exceptional employer that prioritises employee well-being and professional growth, offering a comprehensive benefits package including 25 days of holiday, private medical care, and flexible working arrangements. Our inclusive work culture fosters collaboration and innovation, empowering Strategic Account Managers to build meaningful relationships with C-level stakeholders in the legal sector while driving impactful commercial outcomes. With a commitment to diversity and a global presence, BigHand provides a dynamic environment where your contributions are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the legal industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Showcase your expertise! When you’re chatting with potential employers or networking, share insights about law firm economics and how you’ve helped previous clients improve their profitability. This positions you as a knowledgeable partner rather than just another candidate.
✨Tip Number 3
Prepare for those tricky questions! Think about the challenges law firms face and how BigHand’s solutions can address them. Practise articulating your thoughts clearly so you can impress during interviews and discussions with C-level stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the BigHand team. Let’s make it happen!
We think you need these skills to ace Strategic Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Strategic Account Manager role. Highlight your experience with large law firms and how you've driven multi-product adoption in previous roles. We want to see how you can bring value to BigHand!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of high-value deals you've closed and the outcomes achieved. We love numbers, so if you can quantify your success, do it! This will help us see your impact clearly.
Engage with Our Values:Familiarise yourself with BigHand’s mission and values. In your application, reflect on how your personal values align with ours. We’re all about creating a culture of belonging, so let us know how you can contribute to that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen and proactive about joining the BigHand team!
How to prepare for a job interview at BigHand
✨Know Your Numbers
Before the interview, brush up on key metrics related to law firm economics like utilisation, realisation, and margin. Being able to discuss these figures confidently will show that you understand the industry and can speak their language.
✨Build Your C-Level Connection Strategy
Prepare specific examples of how you've engaged with CFOs, COOs, and other senior stakeholders in the past. Think about the challenges they face and how your solutions have helped them achieve measurable outcomes. This will demonstrate your ability to build trusted relationships.
✨Master the Art of Storytelling
When discussing your previous successes, use storytelling to illustrate how you closed complex deals. Highlight the challenges faced, the strategies employed, and the results achieved. This approach makes your experience relatable and memorable.
✨Familiarise Yourself with Salesforce
Since maintaining high standards of pipeline management is crucial, make sure you're comfortable discussing how you've used Salesforce or similar tools in your previous roles. Be ready to explain how you manage forecasts and track deal progress effectively.
