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- Tasks: Drive growth for large law firms by managing key accounts and building strategic relationships.
- Company: Join a dynamic company focused on innovation in the legal sector.
- Benefits: Enjoy 25 days holiday, wellness programmes, and flexible working options.
- Other info: Be part of a growing global team that values diversity and individual contributions.
- Why this job: Make a real impact by helping law firms improve their performance and profitability.
- Qualifications: Proven sales experience with large law firms and strong stakeholder engagement skills.
The predicted salary is between 60000 - 80000 £ per year.
The Strategic Account Manager owns and grows a portfolio of large law firm clients across the UK. This role is focused on driving multi-product adoption across the BigHand platform, building trusted C-level relationships, and delivering measurable commercial outcomes for our clients. You will operate as a strategic partner to firms, aligning BigHand's capabilities across pricing, resourcing, workflow and BI to improve profitability, utilisation and operational performance.
What You'll Do
- Own a defined revenue target, with accountability for forecast accuracy, deal execution and year-on-year growth.
- Build and execute account strategies that expand BigHand's footprint across large law firms.
- Engage CFOs, COOs, Managing Partners and senior stakeholders to identify commercial challenges and shape investment priorities.
- Lead complex, multi-stakeholder sales cycles, positioning BigHand as a platform for improving firm performance.
- Drive cross-sell and upsell opportunities across pricing, resource management, workflow and BI solutions.
- Translate client challenges into clear commercial outcomes, linking solutions to profitability, utilisation and efficiency.
- Partner with marketing, product and leadership to bring insight-led conversations into client engagements and the wider market.
- Maintain high standards of pipeline management and forecasting within Salesforce.
What We're Looking For
- Proven track record of closing complex, high-value deals within large law firms.
- Experience selling value and outcomes, not just software.
- Strong ability to engage and influence C-level stakeholders, including CFOs and COOs.
- Deep understanding of law firm economics (utilisation, realisation, margin, lockup).
- Experience building and executing account plans that drive long-term growth and expansion.
- Confident operating in a team-selling environment, leading deals and aligning internal stakeholders.
- Strong personal brand, with a presence in the legal market through client engagement and industry events.
- Experience using tools such as Salesforce and LinkedIn Sales Navigator to support pipeline development.
- Naturally curious, with strong questioning and problem-solving skills.
What we offer
- 25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas & New Year.
- Various wellbeing benefits including private medical, vision, online wellbeing programs & webinars, access to online therapy and Employee Resource Groups (ERG).
- Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health.
- Opportunities to give back with company volunteer events and individual volunteer days.
- Career growth opportunities and study leave allowance.
- Family benefits including enhanced parental leave, secondary caregiver leave and fertility support.
- Financial benefits including pension scheme, life assurance, and salary sacrificing.
- Cycle to Work Scheme and Tech Scheme.
- Growing business with a global presence, flexible working, modern offices, and remote work options.
We welcome the unique value and individuality that you can bring to BigHand. We are an equal opportunity employer and are dedicated to recruiting solely based on capability and potential regardless of race, gender, sexual orientation, gender identity or expression, age, educational background, national origin, religion, military status or physical ability. Our BigHanders are dedicated to advancing our culture of belonging by embracing differing viewpoints, opinions, thoughts, and ideas.
Strategic Account Manager employer: BigHand
Contact Detail:
BigHand Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the legal industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Research is key! Before any interview, dive deep into the company’s values, recent news, and their position in the market. This will help you tailor your conversation and show that you’re genuinely interested in how you can contribute to their success.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions but also think about how you can demonstrate your understanding of law firm economics and your ability to drive outcomes. Role-play with a friend or use mock interviews to boost your confidence.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and mention something specific from your conversation that resonated with you.
We think you need these skills to ace Strategic Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Strategic Account Manager. Highlight your experience with large law firms and any specific achievements that showcase your ability to drive multi-product adoption and build C-level relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our needs. Don’t forget to mention your understanding of law firm economics and how you can contribute to improving profitability and operational performance.
Showcase Your Achievements: When detailing your past experiences, focus on measurable outcomes. We want to see how you've closed complex deals and driven growth in previous roles. Use numbers and specific examples to illustrate your success!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at BigHand
✨Know Your Numbers
Before the interview, brush up on key metrics related to law firm economics like utilisation, realisation, and margin. Being able to discuss these figures confidently will show that you understand the industry and can speak their language.
✨Build Your C-Level Connection Strategy
Prepare specific examples of how you've engaged with CFOs, COOs, and other senior stakeholders in the past. Think about the challenges they face and how your solutions have helped them achieve measurable outcomes. This will demonstrate your ability to build trusted relationships.
✨Master the Art of Storytelling
Craft compelling narratives around your previous successes in closing complex deals. Use the STAR method (Situation, Task, Action, Result) to structure your stories, making it easy for the interviewer to see your impact and approach.
✨Familiarise Yourself with BigHand's Offerings
Dive deep into BigHand's platform and understand its various products. Be ready to discuss how these can be positioned to solve client challenges and drive profitability. Showing that you’ve done your homework will impress the interviewers.