Process Technologist

We are looking process technologist to support the NFD or EFD & Process Manager throughout the development process from concept to post-launch for EFD or NFD projects and to provide the kitchen with process support, problem solving and delivering continuous improvement and championing our food quality across the kitchen.

Role Responsibility

• Lead production trials ensuring alignment of all stakeholders at all stages of the project.
• Ensure all trials and projects run within the agreed critical path, communicating with the planning team and arranging through the trial plan.
• Lead pre- and post-trial meetings for all NFD team projects achieving cross-functional engagement.
• Lead trial food tastings ensuring the agreed dish quality is consistently delivered in line with sign-off standards.
• Set and communicate clear trial objectives, recommendations and outcomes from each trial.
• Organize and complete all required validations to ensure the success of our dishes, including organoleptic, cooking validations, freezer and transit as set out in the trial plan.
• Ensure all costings are accurate and updated on our P74 recipe system at each stage of development
• Lead a 'can-do' approach to our food production processes, always delivering exceptional quality with repeatable operational processes.
• Working with procurement and technical to ensure new raw materials meet agreed spec and quality parameters.
• Attend all required meetings throughout the NFD process, actively engaging and contributing to project success.
• Lead exceptional knowledge into our technical and production teams, providing engaging quality reviews and support through to trial to post-launch.
• Attend launch and positive release meetings, giving post launch support to all dishes
• Support ingredient projects whether it's quality improvements or supply challenges that we may face, ensuring consumer experience and quality remains a key decision driver.

Documents and Procedures:

• Follow all NFD procedures ensuring BRC always audit ready.
• Identify and embed documentation processes/paperwork improvements to drive efficiency.
• Provide conclusive trial reports from each trial with clear and accurate information, including recommendations and further actions required.
• Produce and deliver accurate paperwork and documents at all stages including site handover and operational process paperwork (Keycards, TAYGO)
• Ensure accurate and timely system updates on P74 & Syspro
• Support Process/Quality projects and equipment validation
• Provide root cause analysis and problem solving for production and process issues as they arise including material variance and quality issues
• Complete Quality Audits identifying and recommending improvement areas and ensure post-implementation support and reviews.
• Engage with our production and technical team at all levels, providing training where necessary

Projects:

• Work alone or as part of wider project teams to deliver to agreed goals

The Ideal Candidate

Qualifications and Experience:

• A genuine love for food.
• Experience with either NPD or EPD programmes
• Previous food manufacturing experience, preferably chilled meals would be preferred.
• Food Technology or Food science-based degree

Key Skills:

• A confident communicator who is informative and engaging
• Numerate with strong analytical skills
• Highly accurate
• Organised, able to manage and prioritise multiple tasks.
• Focused with excellent attention to detail.
• Good interpersonal skills.
• Project management

Key Attributes:

• Passionate about great food.
• Full of drive & energy.
• Enjoys being part of a team.
• Creative and Innovative.
• Independent and proactive
• Comfortable in introducing and implementing change
• Salary Competitive Salary + Bonus + Benefits
• Frequency Annual
• Job Reference charliebighams/TP/17383/541
• Contract Type Permanent
• Closing Date 24 September, 2026
• Job Category New Food Development
• Business Unit New Food Development
• Location Park Royal, London NW10, United Kingdom