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- Tasks: Deliver exceptional customer service in a fast-paced airport environment.
- Company: Join London Biggin Hill Airport, a leader in business aviation.
- Benefits: Starting salary of £28,000, flexible benefits, and ongoing training.
- Why this job: Be part of a dynamic team creating memorable experiences for travellers.
- Qualifications: Excellent communication skills and a proactive attitude required.
- Other info: Work in a vibrant setting with opportunities for personal growth.
The predicted salary is between 28000 - 39200 £ per year.
London Biggin Hill Airport strives to be London’s preeminent full-service Business Aviation Airport and a leading centre for aviation technology and enterprise. We demonstrate integrity, innovation, professionalism, accountability and respect.
The salary for this role starts from £28,000 p.a. for a 42 hour week on rostered shifts to include weekends and bank holidays. Our great flexible benefit package includes:
Responsibilities- Deliver a smooth round-the-clock operation, delivering optimum efficiency with a drive to provide an exceptional level of customer service, to ensure all experiences within the terminal are memorable.
- Interact with people at all levels, face to face, on the telephone and by email.
- Work in a busy, demanding environment which often requires quick thinking, multitasking and on the spot decision making.
- Professional, proactive, well-presented and discrete, with excellent communication skills enabling interaction with people at all levels, face to face, on the telephone and by email.
- Ongoing training and development opportunities.
Customer Service Representative in Biggin Hill employer: Biggin Yourairport
Contact Detail:
Biggin Yourairport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Biggin Hill
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those connected to London Biggin Hill Airport. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the unexpected! Since this role requires quick thinking and multitasking, practice common customer service scenarios. Role-playing with a friend can help you feel more confident when those tricky questions come up.
✨Tip Number 3
Show off your communication skills! During interviews, be sure to highlight your ability to interact with people at all levels. Share specific examples of how you've handled challenging situations in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at London Biggin Hill Airport.
We think you need these skills to ace Customer Service Representative in Biggin Hill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Service Representative role. Highlight your communication skills and any experience in busy environments, as these are key for us at London Biggin Hill Airport.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and how you embody our values of integrity and professionalism. Keep it concise but impactful!
Showcase Relevant Experience: When filling out your application, don’t forget to mention any previous roles where you’ve had to think on your feet or multitask. We love candidates who can demonstrate their ability to handle demanding situations with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Biggin Yourairport
✨Know the Company Inside Out
Before your interview, take some time to research London Biggin Hill Airport. Understand their mission, values, and what sets them apart in the aviation industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you delivered exceptional customer service. Think about situations where you had to think on your feet or multitask, as these are key skills for a Customer Service Representative in a busy environment.
✨Practice Your Communication Style
Since this role involves interacting with people at all levels, practice clear and confident communication. You might want to do mock interviews with friends or family, focusing on how you articulate your thoughts and respond to questions.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally and neatly. A well-put-together appearance can set a positive tone for the interview and reflect your respect for the opportunity.
