At a Glance
- Tasks: Transform sales data into insights and support the sales team with operational excellence.
- Company: Join a leading tech company revolutionising commerce with AI-driven solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Inclusive culture that values diverse perspectives and promotes career development.
- Why this job: Be part of a dynamic team shaping the future of commerce through data-driven decisions.
- Qualifications: 2-4 years in Sales Operations and strong Salesforce skills required.
The predicted salary is between 40000 - 50000 £ per year.
Welcome to the Agentic Commerce Era. At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. We connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market.
The Sales Operations Analyst is a critical member of the Revenue Operations team, sitting at the intersection of data, process, and systems. You'll turn raw sales data into actionable insights, maintain CRM integrity, and identify opportunities to improve how the sales organization operates — working closely with Sales leadership, RevOps, Finance, and Marketing to support planning, reporting, and day-to-day GTM needs.
This is a role for someone detail-oriented and analytically sharp, but also practical — someone who doesn't just identify problems, but helps solve them.
What You'll Do- CRM & Data Integrity — Own Salesforce data hygiene across accounts, contacts, opportunities, and pipeline. Maintain workflow rules, field validation, and SOPs to ensure data is accurate, consistent, and trusted by the sales team. Proactively identify and resolve data quality issues before they impact reporting or decision-making.
- Reporting & Dashboards — Build, maintain, and continuously improve dashboards and reports tracking pipeline health, velocity, win rates, quota attainment, and forecast accuracy. Serve as the go-to resource for sales reps and leaders who need visibility into their numbers. Deliver regular reporting cadences and respond quickly to ad hoc requests.
- Sales Process Support — Identify process bottlenecks and recommend improvements. Provide day-to-day operational support to the sales team, including responding to CRM questions, troubleshooting data issues, and handling ad hoc requests.
- Tools & Systems — Manage day-to-day use of the sales tech stack and partner with Sales Systems on automation improvements, tool integrations, and adoption.
Sales leadership trusts the data. Process documentation is current and actually used. Your analysis drives real decisions. And you're known as the person who knows how things work and can be counted on to get it right.
Qualifications- 2–4 years in Sales Operations, Revenue Operations, or a related analytical role within a SaaS or technology company.
- Strong Salesforce proficiency — reports, dashboards, workflows, and data management.
- Analytically strong: comfortable in Excel/Google Sheets, SQL, and BI tools like Tableau or Power BI.
- Familiarity with the GTM tech stack (sales engagement, data enrichment, marketing automation).
- Clear communicator who can translate data into actionable recommendations for non-technical stakeholders.
- Self-starter comfortable managing competing priorities and ambiguity.
- Experience with AI tools for productivity, analysis, or workflow automation is a plus.
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
GTM Operations Analyst in London employer: BigCommerce Pty
At Commerce, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to innovate and grow. As a GTM Operations Analyst in London, you'll benefit from a hybrid work model, competitive compensation, and opportunities for professional development within a collaborative team of forward-thinkers. Join us to make a meaningful impact in the evolving landscape of commerce while enjoying a supportive environment that values your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land GTM Operations Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can solve their problems. Tailor your examples to what they need, especially around data and sales processes.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace GTM Operations Analyst in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the GTM Operations Analyst role. Highlight your Salesforce proficiency and analytical skills, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about sales operations and how you can contribute to our mission. Be specific about your past experiences and how they relate to the job.
Showcase Your Analytical Skills:In your application, don’t shy away from showcasing your analytical prowess. Mention any tools like Excel, SQL, or BI tools you've used to turn data into actionable insights, as this is crucial for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at BigCommerce Pty
✨Know Your Data
As a GTM Operations Analyst, you'll be working with a lot of data. Brush up on your Salesforce skills and be ready to discuss how you've maintained data integrity in past roles. Be prepared to share specific examples of how you’ve turned raw data into actionable insights.
✨Master the Tools
Familiarise yourself with the tools mentioned in the job description, like Excel, SQL, and BI tools such as Tableau or Power BI. During the interview, highlight your experience with these tools and how they’ve helped you solve problems or improve processes in previous positions.
✨Communicate Clearly
You’ll need to translate complex data into actionable recommendations for non-technical stakeholders. Practice explaining your past projects in simple terms, focusing on the impact of your work rather than just the technical details. This will show that you can bridge the gap between data and decision-making.
✨Show Your Problem-Solving Skills
The role requires someone who not only identifies issues but also proposes solutions. Think of specific challenges you've faced in sales operations and how you addressed them. Be ready to discuss these scenarios during your interview to demonstrate your analytical and practical approach.
