At a Glance
- Tasks: Manage client accounts, drive retention, and identify upsell opportunities.
- Company: BigChange, a dynamic SaaS company based in Leeds.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and client satisfaction.
- Why this job: Make a real impact on customer success and drive business growth.
- Qualifications: Experience in B2B Account Management and strong negotiation skills.
The predicted salary is between 40000 - 50000 £ per year.
Big Change based in Leeds is looking for an Account Manager to own account health and drive customer retention and expansion.
This high-impact role involves managing a portfolio of SMB and Mid-Market clients, ensuring they achieve measurable outcomes while identifying upsell opportunities.
You will collaborate with various teams and maintain accurate records using CRM software like Salesforce.
The ideal candidate will have experience in B2B Account Management, strong negotiation skills, and a passion for customer success.
#J-18808-Ljbffr
Strategic SaaS Account Manager – Growth & Retention in Leeds employer: BigChange
BigChange, located in the vibrant city of Leeds, is an exceptional employer that prioritises employee growth and a collaborative work culture. With a focus on customer success, we offer our team members the opportunity to make a significant impact while enjoying a supportive environment that fosters professional development and innovation. Join us to be part of a dynamic team where your contributions are valued and rewarded.
