At a Glance
- Tasks: Manage client accounts, drive retention, and identify upsell opportunities.
- Company: BigChange, a dynamic SaaS company based in Leeds.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and client satisfaction.
- Why this job: Make a real impact on customer success and drive business growth.
- Qualifications: Experience in B2B Account Management and strong negotiation skills.
The predicted salary is between 42750 - 52250 £ per year.
Big Change based in Leeds is looking for an Account Manager to own account health and drive customer retention and expansion.
This high-impact role involves managing a portfolio of SMB and Mid-Market clients, ensuring they achieve measurable outcomes while identifying upsell opportunities.
You will collaborate with various teams and maintain accurate records using CRM software like Salesforce.
The ideal candidate will have experience in B2B Account Management, strong negotiation skills, and a passion for customer success.
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Strategic SaaS Account Manager – Growth & Retention in Leeds employer: BigChange
At Simpro Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Leeds that fosters collaboration and innovation. As an Account Manager, you'll benefit from generous leave entitlements, private health insurance, and a strong commitment to employee growth through diverse training opportunities. Join us to be part of a supportive team that values your contributions and celebrates success while helping our customers thrive with our SaaS solutions.
