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- Tasks: As a Sales Advisor, you'll deliver top-notch customer service and boost store sales.
- Company: Join Big Yellow Self Storage, a leader in the storage industry focused on community and employee wellbeing.
- Benefits: Enjoy competitive pay, bonuses, extra holiday for your birthday, and wellness support.
- Why this job: This role offers a vibrant team culture and opportunities for personal and professional growth.
- Qualifications: No prior experience needed; just bring your passion for customer service and teamwork.
- Other info: Flexible shifts and a supportive environment make this a great first job!
The predicted salary is between 20600 - 29500 £ per year.
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Role: Full Time Sales Advisor / Location: Bracknell / Salary: £25,654 per annum (OTE £28,219) plus benefits / Hours of work: 40 hours per week – 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What We Give Back To You
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you`ll be doing
Responsibilities
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
Find out more about a Store Role
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, Administrative, and Customer Service
-
Industries
Retail
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Sales Advisor - Full Time employer: Big Yellow Self Storage
Contact Detail:
Big Yellow Self Storage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time
✨Tip Number 1
Familiarise yourself with Big Yellow Self Storage's values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This shows that you're not just looking for any job, but that you're genuinely interested in contributing to their team.
✨Tip Number 2
Practice your customer service skills before the interview. Since the role heavily focuses on delivering excellent customer service, consider role-playing scenarios where you handle difficult customers or upsell products. This will help you feel more confident and prepared to showcase your abilities.
✨Tip Number 3
Network with current or former employees of Big Yellow Self Storage. Reach out on platforms like LinkedIn to gain insights about the company culture and what they value in a Sales Advisor. This insider knowledge can give you an edge during the interview process.
✨Tip Number 4
Be ready to discuss your teamwork experience. The role requires collaboration, so think of specific examples where you've successfully worked as part of a team. Highlighting your ability to maintain a positive working environment will resonate well with the hiring managers.
We think you need these skills to ace Sales Advisor - Full Time
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Sales Advisor position. Tailor your application to highlight how your skills and experiences align with what Big Yellow Self Storage is looking for.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your relevant experience in sales and customer service. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact in previous roles.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Big Yellow Self Storage that appeal to you, and explain how your values align with theirs. Be sure to include examples of how you've delivered excellent customer service in the past.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Look for any spelling or grammatical errors, and ensure that all information is accurate. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Big Yellow Self Storage
✨Show Your Passion for Customer Service
As a Sales Advisor, you'll be expected to deliver exceptional customer service. Make sure to share examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to the role.
✨Understand the Company Values
Big Yellow Self Storage values teamwork and a positive working environment. Familiarise yourself with their core values and be prepared to discuss how you align with them during the interview.
✨Prepare for Sales Scenarios
Expect to be asked about how you would handle specific sales situations. Think of scenarios where you successfully maximised sales or resolved customer issues, and be ready to explain your thought process.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask your interviewer. This shows your interest in the role and the company. You might ask about team dynamics or opportunities for career development within Big Yellow Self Storage.
