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- Tasks: As a Sales Advisor, you'll deliver top-notch customer service and boost store sales.
- Company: Join Big Yellow Self Storage, a leader in the storage industry focused on community and employee wellbeing.
- Benefits: Enjoy competitive pay, bonuses, extra holiday for your birthday, and wellness support.
- Why this job: This role offers a vibrant team culture and opportunities for personal and professional growth.
- Qualifications: No specific qualifications required; just bring your passion for customer service and teamwork.
- Other info: Flexible shifts and a chance to volunteer for charity events make this job even more rewarding.
The predicted salary is between 20400 - 29600 £ per year.
Join to apply for the Sales Advisor – Full Time role at Big Yellow Self Storage
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Join to apply for the Sales Advisor – Full Time role at Big Yellow Self Storage
Role: Full Time Sales Advisor / Location: Cheltenham / Salary: £25,400 per annum (OTE £27,940) plus benefits / Hours of work: 40 hours per week – 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What We Give Back To You
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you`ll be doing
Responsibilities
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
Find out more about a Store Role
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, Administrative, and Customer Service
-
Industries
Retail
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Sales Advisor - Full Time employer: Big Yellow Self Storage
Contact Detail:
Big Yellow Self Storage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time
✨Tip Number 1
Familiarise yourself with Big Yellow Self Storage's values and mission. During your interactions, whether in person or over the phone, demonstrate how your personal values align with theirs. This will show that you're not just looking for any job, but that you're genuinely interested in contributing to their team.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond to assist a customer or improve sales. This will help you stand out as someone who is proactive and dedicated to providing exceptional service.
✨Tip Number 3
Show enthusiasm for teamwork during your conversations. Since the role involves working collaboratively, be ready to share instances where you successfully worked as part of a team. Highlighting your ability to maintain a positive work environment will resonate well with the hiring managers.
✨Tip Number 4
Research common sales techniques and customer engagement strategies. Being able to discuss these concepts during your interview will demonstrate your commitment to maximising sales opportunities and improving store performance, which is crucial for the Sales Advisor role.
We think you need these skills to ace Sales Advisor - Full Time
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales and customer service. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have delivered excellent customer service or maximised sales in previous roles, showcasing your passion and alignment with their values.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Big Yellow Self Storage
✨Show Your Passion for Customer Service
As a Sales Advisor, you'll be expected to deliver exceptional customer service. During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to providing a great experience.
✨Highlight Team Collaboration Skills
Big Yellow Self Storage values teamwork. Be prepared to discuss how you've worked effectively in a team environment. Share instances where you contributed to a positive atmosphere or helped resolve conflicts.
✨Demonstrate Sales Acumen
Maximising sales is a key responsibility. Prepare to talk about your previous sales experiences and any strategies you've used to increase sales. Use metrics if possible to quantify your success.
✨Understand the Company Values
Familiarise yourself with Big Yellow Self Storage's values and mission. During the interview, align your answers with these values to show that you're a good cultural fit. This can set you apart from other candidates.
