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For Companies At a Glance
- Tasks: Engage customers, maximise sales, and maintain store standards.
- Company: Join a dynamic team focused on customer service and store performance.
- Benefits: Enjoy competitive pay, bonuses, extra holiday, and wellness support.
- Why this job: Be part of a supportive culture that values your growth and wellbeing.
- Qualifications: No specific experience required; just bring enthusiasm and a proactive attitude.
- Other info: Flexible shifts and opportunities for career development from day one.
The predicted salary is between 20400 - 28400 £ per year.
Role: Full Time Sales Advisor
Location: Canterbury
Salary: £25,400 per annum (OTE £27,940) plus benefits
Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the store's opening and closing times.
What We Give Back To You
We believe that delivering a good work-life balance and promoting the health and wellbeing of our people increases happiness, engagement, and career development. Our benefits include:
- Competitive pay reviewed annually
- Quarterly team bonuses averaging 10-12% (up to 25%)
- Additional day off for your birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support for career development from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family-friendly policies, including enhanced maternity, paternity, and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays, and long service rewards
- Day off to volunteer for charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What You’ll Be Doing
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and maintaining high presentation standards. You should be aligned with our values, focused on building relationships, and providing exceptional customer service. We value enthusiasm and a proactive attitude. Your core responsibilities will include:
- Delivering excellent customer service in person, via email, or on the telephone
- Maximising sales opportunities to enhance store performance
- Working collaboratively with your team to maintain a positive work environment
- Assisting in all aspects of store operations, including cleanliness and maintenance
- Ensuring health and safety standards are met, monitoring security, and completing administrative tasks accurately
Sales Advisor - Full Time employer: Big Yellow Self Storage
Contact Detail:
Big Yellow Self Storage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time
✨Tip Number 1
Familiarise yourself with the company’s values and mission. During your interactions, whether in person or over the phone, demonstrate how your personal values align with theirs. This will show that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 2
Practice your customer service skills before the interview. Think of scenarios where you can showcase your ability to handle difficult customers or upsell products. Being able to articulate these experiences will highlight your suitability for the Sales Advisor role.
✨Tip Number 3
Network with current employees if possible. Reach out on platforms like LinkedIn to learn more about the work culture and expectations. This insider knowledge can give you an edge during your discussions and help you tailor your approach.
✨Tip Number 4
Be prepared to discuss your teamwork experience. Since collaboration is key in this role, think of examples where you successfully worked as part of a team. Highlighting your ability to contribute positively to a team environment will resonate well with the hiring managers.
We think you need these skills to ace Sales Advisor - Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use specific examples that demonstrate your ability to deliver excellent customer service and maximise sales opportunities.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your values align with theirs and provide examples of how you've contributed to team success in previous roles.
Highlight Teamwork Skills: Since the role involves working collaboratively, emphasise your ability to work well in a team. Share experiences where you contributed to a positive work environment or helped achieve team goals.
Showcase Your Proactive Attitude: In your application, illustrate instances where you took initiative in previous jobs. This could include improving store performance or enhancing customer satisfaction, which aligns with the responsibilities of a Sales Advisor.
How to prepare for a job interview at Big Yellow Self Storage
✨Show Your Enthusiasm
As a Sales Advisor, enthusiasm is key. Make sure to express your passion for customer service and sales during the interview. Share examples of how you've gone above and beyond to help customers in previous roles.
✨Know the Company Values
Familiarise yourself with the company's values and mission. During the interview, align your answers with these values to demonstrate that you are a good fit for their culture and can contribute positively to the team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service abilities. Prepare specific examples from your past experiences where you successfully handled difficult situations or maximised sales opportunities.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This shows your interest in the role and helps you understand more about the company culture, team dynamics, and growth opportunities.
