At a Glance
- Tasks: Deliver top-notch customer service and boost sales while keeping the store running smoothly.
- Company: Join Big Yellow Self Storage, a leader in the storage industry.
- Benefits: Enjoy competitive pay, bonuses, extra holiday, and wellness support.
- Other info: Great opportunities for growth and a supportive work environment.
- Why this job: Be part of a fun team and make a real difference in customer experiences.
- Qualifications: No prior experience needed, just a passion for helping others and teamwork.
The predicted salary is between 25654 - 28219 £ per year.
Company: Big Yellow Self Storage
Location: Milton Keynes
Salary: £25,654 per annum (OTE £28,219)
Hours: 40 hours per week – 5 out of 7 days, covering opening and closing shifts.
What we give back to you:
- Competitive rates of pay reviewed annually
- Quarterly team bonuses averaging 10‑12% (up to 25%)
- Additional day off for your birthday
- 28 days holiday entitlement, increasing with service
- Training and support from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family‑friendly policies with enhanced maternity, paternity and adoption packages
- Free on‑site parking
- Cycle‑to‑work scheme and gym discounts
- Vouchers for important life events, birthdays and long‑service rewards
- Day off to volunteer for a charity partner
- Access to wellbeing support and employee assistance programme
What you’ll be doing:
- Deliver excellent customer service in person, via email or phone
- Maximise sales at every opportunity to improve store performance
- Work collaboratively with your team to maintain a happy working environment
- Assist with all aspects of store operations, including cleanliness and maintenance
- Comply with health and safety standards, monitor store security and ensure accurate completion of administration
Seniority level: Entry level
Employment type: Full‑time
Job functions: Sales, Administrative, Customer Service
Sales Advisor - Full Time in Milton Keynes employer: Big Yellow Self Storage
At Big Yellow Self Storage, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Milton Keynes that prioritises employee well-being and growth. With competitive pay, generous holiday entitlement, and a range of benefits including quarterly bonuses and family-friendly policies, we ensure our Sales Advisors feel valued and supported from day one. Join us for a rewarding career where you can thrive in a collaborative environment while making a positive impact on our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Full Time in Milton Keynes
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Big Yellow Self Storage. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Big Yellow Self Storage before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Sales Advisor - Full Time in Milton Keynes
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Big Yellow Self Storage:Your cover letter is your chance to shine! Tell us why you want to work at Big Yellow Self Storage specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Big Yellow Self Storage!
How to prepare for a job interview at Big Yellow Self Storage
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
