At a Glance
- Tasks: Provide exceptional customer service and consultative sales support via calls and live chat.
- Company: Dynamic team at a leading company in Bagshot, Surrey.
- Benefits: Earn £13.26 per hour, plus bonuses, holidays, and health perks.
- Other info: Flexible part-time hours with great career development opportunities.
- Why this job: Join a supportive team and make a real impact while developing your skills.
- Qualifications: Enthusiasm for sales and strong communication skills are key.
The predicted salary is between 13 - 16 £ per hour.
Based at our Head Office in Bagshot, Surrey, £13.26 per hour, plus bonus and benefits, 15 hours per week across 2 days (Saturday and Sunday). As a Customer Sales Consultant, you'll provide exceptional service and offer a consultative sales approach to meet our customers’ needs. Whether you’re answering inbound calls or effectively communicating via live chat, you’re an essential support to the store teams. Through shared ambition, this dynamic team works together to achieve their targets.
What You Will Be Doing
- Enthusiasm and drive to meet your targets
- Liaising with customers via inbound calls and live chat
- Communicating effectively and building relationships with customers
- Effectively questioning customers to establish their needs, demonstrating empathy and providing solutions to support them
- Confident in closing a sales opportunity
- Self-motivated and a good team player
If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have.
What We Give Back To You
- Quarterly bonuses averaging 8-10% a year of salary
- 28 days holidays (that includes bank holidays)
- Plus an additional day off for your birthday and £50 incentive vouchers
- Great pension and sharesave schemes
- Travel benefits – cycle to work scheme and free onsite parking
- Health benefits – access to employee assistance programme and gym discounts
- Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave
- Department incentives and social events
- Nurturing career support such as comprehensive induction training, development programmes, online resources, apprenticeships, workshops and day off for volunteering
Part Time Customer Sales Consultant in Bagshot employer: Big Yellow Self Storage
As a Part Time Customer Sales Consultant at our Head Office in Bagshot, Surrey, you will join a vibrant team that values collaboration and shared success. We offer competitive pay, generous bonuses, and a range of benefits including health support and family-friendly policies, all within a supportive work culture that prioritises employee growth through comprehensive training and development opportunities. With a focus on work-life balance and community engagement, this role is perfect for those seeking meaningful employment in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Customer Sales Consultant in Bagshot
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on our values and culture. This will help you connect with us and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with customers via calls and live chat, it’s crucial to sound confident and friendly. Try role-playing with a friend to get comfortable with different scenarios.
✨Tip Number 3
Show off your sales skills! Think of examples from your past experiences where you successfully closed a sale or helped a customer. We love hearing about how you’ve made a difference!
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t tick every box in the job description, we believe in potential. You might just be the perfect fit for us, so go for it!
We think you need these skills to ace Part Time Customer Sales Consultant in Bagshot
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to meet those targets. A little enthusiasm goes a long way in making your application stand out.
Tailor Your Experience:Don’t worry if your past experience doesn’t tick every box! Focus on highlighting relevant skills and experiences that align with the job description. We appreciate diverse backgrounds, so show us how your unique journey can contribute to our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We love a well-organised application that makes it easy for us to see why you’d be a great fit for the Customer Sales Consultant role.
Apply Through Our Website:Make sure to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our dynamic team!
How to prepare for a job interview at Big Yellow Self Storage
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the role of a Customer Sales Consultant. Familiarise yourself with the key responsibilities, like handling inbound calls and live chats, and think about how your skills align with these tasks. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since effective communication is crucial for this role, prepare examples of how you've successfully built relationships with customers in the past. Whether it’s through resolving issues or closing sales, having specific anecdotes ready will demonstrate your ability to connect with customers and meet their needs.
✨Demonstrate Your Sales Savvy
Be ready to discuss your approach to sales. Think about times when you've effectively questioned customers to uncover their needs and how you provided solutions. Highlighting your confidence in closing sales opportunities will show that you have the drive to meet targets, which is essential for this role.
✨Emphasise Team Spirit
This position requires a good team player, so be prepared to talk about your experiences working in a team environment. Share how you’ve collaborated with others to achieve goals and how you can contribute to the shared ambition of the team at the company. This will illustrate that you’re not just focused on individual success but also on supporting your colleagues.
