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- Tasks: Provide exceptional customer service and adopt a consultative sales approach.
- Company: Join a dynamic team at our Head Office in Bagshot, Surrey.
- Benefits: Enjoy competitive salary, bonuses, 28 days holiday, and health perks.
- Why this job: Make a real impact by helping customers and achieving targets together.
- Qualifications: Enthusiasm, drive, and effective communication skills are key.
- Other info: Flexible working options and excellent career support available.
The predicted salary is between 25865 - 25865 £ per year.
Based at our Head Office in Bagshot, Surrey, this role offers £25,865 per annum, plus bonus and benefits, 37.5 hours per week (including weekdays and weekends). Working from home is available.
As a Customer Sales Consultant, you will provide exceptional service and adopt a consultative sales approach to meet customer needs. You’ll answer inbound calls and communicate via live chat, supporting the store teams. Through shared ambition, this dynamic team work together to achieve targets.
What You Will Be Doing
- Enthusiasm and drive to meet your targets
- Liaise with customers via inbound calls and live chat
- Communicate effectively and build relationships with customers
- Effectively question customers to establish their needs, demonstrating empathy and providing solutions to support them
- Confident in closing a sales opportunity
- Self‑motivated and a good team player
If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have.
What We Give Back To You
- Quarterly bonuses averaging 8‑10% a year of salary
- 28 days holidays (including bank holidays)
- One additional day off for your birthday and £50 incentive vouchers
- Great pension and share‑save schemes
- Travel benefits – cycle‑to‑work scheme and free onsite parking
- Health benefits – employee assistance programme and gym discounts
- Family‑friendly policies such as extended maternity pay, shared parental leave, adoption leave
- Department incentives and social events
- Career support: induction training, development programmes, online resources, apprenticeships, workshops and a day off for volunteering
Seniority level: Entry level
Employment type: Full-time
Job function: Sales, Customer Service, and Administrative
Industry: Retail
Full Time Customer Sales Consultant in Bagshot employer: Big Yellow Self Storage
Contact Detail:
Big Yellow Self Storage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Customer Sales Consultant in Bagshot
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their dynamic.
✨Tip Number 2
Practice your sales pitch! Since this role is all about consultative sales, think of a few scenarios where you can demonstrate how you'd meet customer needs. Role-playing with a friend can really help you nail it.
✨Tip Number 3
Be ready to showcase your empathy skills. During the interview, share examples of how you've effectively questioned customers in the past to understand their needs. This will highlight your ability to build relationships and provide solutions.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you feel your experience isn’t a perfect match, we believe in potential. You might just be the right fit for this role or another one we have available!
We think you need these skills to ace Full Time Customer Sales Consultant in Bagshot
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love candidates who are excited about meeting targets and helping customers, so don’t hold back on expressing your enthusiasm.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can adopt a consultative sales approach and build relationships with customers, so be specific!
Be Yourself: Don’t stress if your experience doesn’t tick every box in the job description. We value potential and personality just as much as experience, so let your unique qualities shine through in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Big Yellow Self Storage
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Sales Consultant role. Familiarise yourself with the key responsibilities, such as providing exceptional service and adopting a consultative sales approach. This will help you demonstrate your enthusiasm and how your skills align with what they’re looking for.
✨Practice Your Communication Skills
Since this role involves liaising with customers via calls and live chat, practice your communication skills. Try role-playing scenarios where you answer customer queries or close a sale. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Showcase Your Team Spirit
The job description highlights the importance of being a good team player. Be ready to share examples from your past experiences where you worked collaboratively to achieve targets. This will show that you can contribute positively to their dynamic team environment.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
