At a Glance
- Tasks: Lead a dynamic team and drive store performance while delivering exceptional customer service.
- Company: Join a supportive company that values work-life balance and employee wellbeing.
- Benefits: Competitive salary, bonuses, extra holiday, and great career development opportunities.
- Why this job: Make a real impact in a vibrant retail environment with plenty of growth potential.
- Qualifications: Passion for leadership and experience in customer service or retail management.
- Other info: Enjoy social events, wellbeing support, and family-friendly policies.
The predicted salary is between 28538 - 31091 £ per year.
Location: Aberdeen
Salary: £28,538 per annum (OTE £31,091) plus benefits
Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the store's opening and closing times.
What We Give Back To You
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you'll be doing
As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team's development. You will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm.
Some of your core responsibilities will be:
- Leading from the front and work shoulder to shoulder with your team
- Managing, recognising and rewarding your team whilst maximising the performance of your store
- Identify the potential of your team to ensure there is a strong pipeline of talent
- Support in creating a working environment where people are happy to come into work
- Ownership of store financial contribution in order to drive sales and control costs
- Ensure you and your team always provide the highest level of customer service
- Maintain commercial awareness of competitors to improve team and store performance
- Ensure you take responsibility for all aspects of store operations in the Store Manager's absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration
- Encourage a positive and flexible approach to daily management of the store/team
Assistant Store Manager (6 Month Contract) in Aberdeen employer: Big Yellow Self Storage
Contact Detail:
Big Yellow Self Storage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (6 Month Contract) in Aberdeen
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and genuine, so don’t just memorise answers. Think about how your experiences align with the role of Assistant Store Manager.
✨Tip Number 3
Dress the part! Make sure your outfit reflects the company’s vibe. Looking smart and professional can make a great first impression and show that you’re serious about the role.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express your appreciation and reiterate your interest in the position. Plus, it keeps you on their radar!
We think you need these skills to ace Assistant Store Manager (6 Month Contract) in Aberdeen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Store Manager role. Highlight any leadership experience and customer service achievements to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for retail and how you align with our values. Don’t forget to mention why you want to work with us specifically in Aberdeen.
Showcase Your Team Spirit: We love a collaborative environment, so make sure to include examples of how you've successfully worked with teams in the past. Let us know how you’ve motivated others and contributed to a positive workplace!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at Big Yellow Self Storage
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, mission, and recent achievements. This will not only help you understand what they stand for but also allow you to tailor your answers to show how you align with their goals.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or motivated others. Be ready to discuss how you can inspire your future team.
✨Prepare for Customer Service Scenarios
Exceptional customer service is key in this role. Think of specific situations where you’ve gone above and beyond for a customer. Be prepared to discuss how you would handle difficult customer interactions and ensure a positive shopping experience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team dynamics, training opportunities, or how success is measured in the store. It’s a great way to engage with your interviewers.