At a Glance
- Tasks: Lead a dynamic team, drive store performance, and deliver exceptional customer service.
- Company: Join Big Yellow, a close-knit company with a fun and supportive culture.
- Benefits: Competitive salary, bonuses, extra holiday, and wellness support.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: Strong leadership skills and a positive attitude are essential.
- Other info: Embrace a diverse workplace where your personality truly matters.
The predicted salary is between 22300 - 29000 £ per year.
About The Role
Location: Sheffield West Bar
Salary: £26,344 per annum, plus bonus and benefits
Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the store's opening and closing times.
What we give back to you
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you’ll be doing
As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team's development. You will need to be aligned with our values, your team and delivering exceptional customer service. Some of your core responsibilities will be:
- Leading from the front and working shoulder to shoulder with your team
- Managing, recognising and rewarding your team whilst maximising the performance of your store
- Identifying the potential of your team to ensure there is a strong pipeline of talent
- Supporting in creating a working environment where people are happy to come into work
- Ownership of store financial contribution in order to drive sales and control costs
- Ensuring you and your team always provide the highest level of customer service
- Maintaining commercial awareness of competitors to improve team and store performance
- Taking responsibility for all aspects of store operations in the Store Manager's absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration
- Encouraging a positive and flexible approach to daily management of the store/team
About The Organisation
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing—whatever the challenge.
We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together.
So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Assistant Store Manager in Sheffield employer: .BIG YELLOW SELF STORAGE COMPANY LIMITED
Contact Detail:
.BIG YELLOW SELF STORAGE COMPANY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, check out Big Yellow's social media and website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved a problem. Be ready to share these experiences during your interview to demonstrate your skills and passion for supporting others.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've gone above and beyond for customers in the past. This will highlight your commitment to delivering exceptional service, which is key for the Assistant Store Manager role.
✨Tip Number 4
Don't forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team or store operations. This shows your enthusiasm and helps you figure out if it's the right fit for you.
We think you need these skills to ace Assistant Store Manager in Sheffield
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t just list your skills; let your personality shine through in your application. Share your passion for customer service and how you connect with your team.
Tailor Your Application: Make sure to align your experience with the role of Assistant Store Manager. Highlight any leadership roles or customer service experiences that showcase your ability to drive store performance and support your team.
Be Honest About Your Experience: If you don’t tick every box in the job description, don’t sweat it! We value personality and potential just as much as experience. Be upfront about what you bring to the table and how you can grow with us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Big Yellow!
How to prepare for a job interview at .BIG YELLOW SELF STORAGE COMPANY LIMITED
✨Know the Company Culture
Before your interview, take some time to understand Big Yellow's culture and values. They emphasise a fun, supportive environment, so think about how your personality aligns with that. Be ready to share examples of how you've contributed to a positive team atmosphere in the past.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare specific examples of how you've led a team, managed performance, or resolved conflicts. Highlight your passion for supporting and inspiring others, as this is key to their success.
✨Emphasise Customer Service
Exceptional customer service is at the heart of Big Yellow's operations. Be prepared to discuss your approach to delivering outstanding service and how you’ve handled challenging customer interactions. Show them that you genuinely care about creating a great experience for customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about team dynamics, opportunities for development, or how they celebrate successes. It’s a great way to demonstrate your enthusiasm for the position.