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For Companies At a Glance
- Tasks: As a Sales Advisor, you'll deliver exceptional customer service and maximise store sales.
- Company: Join Big Yellow, a close-knit company focused on outstanding customer experiences and employee wellbeing.
- Benefits: Enjoy competitive pay, bonuses, extra holiday for your birthday, and wellness support.
- Why this job: This role offers a fun, supportive culture with opportunities for personal growth and team bonding.
- Qualifications: We're looking for a friendly attitude, great listening skills, and a passion for helping others.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
The predicted salary is between 22600 - 28500 £ per year.
About The Role
Role: Full Time Sales Advisor / Location: Bracknell / Salary: £25,654 per annum (OTE £28,219) plus benefits / Hours of work: 40 hours per week – 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What we give back to you
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, theres a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you`ll be doing
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you wont be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
Find out more about a Store Role
About The Organisation
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. Thats why its essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, weve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge.
We take great pride in the culture weve createda fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But its not just about workwe also encourage our teams to socialise, connect, and celebrate their successes together.
So, if youre excited about this role but your experience doesnt align perfectly with everything in the job description, we would encourage you to apply. Its not just your skills we are looking for, its your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Find out more about life at Big Yellow
Sales Advisor - Full Time in Bracknell employer: .BIG YELLOW SELF STORAGE COMPANY LIMITED
Contact Detail:
.BIG YELLOW SELF STORAGE COMPANY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time in Bracknell
✨Tip Number 1
Familiarise yourself with Big Yellow's values and culture. During your interactions, whether in person or over the phone, demonstrate how your personality aligns with their emphasis on integrity, empathy, and a genuine passion for helping others.
✨Tip Number 2
Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you went above and beyond for a customer, as this will resonate well with the role's focus on delivering exceptional service.
✨Tip Number 3
Highlight your teamwork abilities. Since the role involves working closely with a small team, be ready to discuss how you've successfully collaborated with others in previous jobs to create a positive work environment.
✨Tip Number 4
Show enthusiasm for the varied nature of the role. Be prepared to express your excitement about the dynamic work environment and how you thrive in situations where no two days are the same, which is a key aspect of the Sales Advisor position.
We think you need these skills to ace Sales Advisor - Full Time in Bracknell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Advisor role. Focus on customer service, teamwork, and any sales achievements to demonstrate your suitability for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for helping others. Mention specific examples of how you've delivered excellent customer service in the past and how you can contribute to the team at Big Yellow.
Showcase Your Soft Skills: In your application, emphasise your soft skills such as empathy, communication, and a positive attitude. These traits are essential for a Sales Advisor and will help you stand out as a candidate who fits well with the company culture.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the role. This shows initiative and enthusiasm, which are qualities that Big Yellow values in their employees.
How to prepare for a job interview at .BIG YELLOW SELF STORAGE COMPANY LIMITED
✨Show Your Personality
Since the company values personality as much as skills, be sure to let your true self shine through during the interview. Share personal anecdotes that highlight your integrity, empathy, and passion for helping others.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Whether it's in person, via email, or over the phone, showcasing your ability to connect with customers will resonate well with the interviewers.
✨Emphasise Teamwork
The role requires collaboration within a small team, so be ready to discuss your experiences working in teams. Highlight how you contribute to a positive work environment and support your colleagues.
✨Express Enthusiasm for the Role
The company appreciates candidates who are passionate about their work. Make sure to convey your excitement for the Sales Advisor position and how you can contribute to improving store performance and customer satisfaction.
