Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Full Time Sales Advisor, engaging with customers and driving sales.
- Company: We are a dynamic retail company focused on delivering exceptional customer experiences.
- Benefits: Enjoy a competitive salary, flexible shifts, and a supportive work environment.
- Why this job: Be part of a vibrant team that values work-life balance and personal growth.
- Qualifications: No specific experience required; just bring your passion for sales and customer service.
- Other info: Work 40 hours a week with a mix of early and late shifts.
The predicted salary is between 20600 - 29500 £ per year.
About The Role
Location: GU1 1RU
Salary and Financial Benefits
£25,654 per year, plus a bonus (with an average quarterly team bonus of around 1012%) and benefits package. This includes an annual salary review, a generous pension scheme, a Sharesave scheme, free on-site parking and vouchers to celebrate milestone birthdays and long service achievements.
Sociable Working Hours
This is a 40-hour per week role, worked across any 5 out of 7 days. You will benefit from a supportive work-life balance with a mix of weekday shifts, either 8:15am4:45pm or 9:15am5:45pm.
If working on a weekend, shifts are 8:45am5:45pm on Saturdays and 9:45am4:15pm on Sundays.
We support individual needs through fair and advanced rota planning. You will not be expected to work every weekend, providing the consistency and predictability to plan personal commitments.
Work Life Balance
Alongside flexible and predictable working hours, we recognise the importance of time away from work. You will receive 28 days holiday (increasing with length of service), plus an extra day off to celebrate your birthday. Additional benefits include regular social events, enhanced parental and adoption packages, discounted gym memberships and a paid day off for volunteering.
Personal and Professional Development
Development starts from day one with a comprehensive induction programme, designed to build knowledge and confidence in the role. After successfully completing probation, there will be access to further development opportunities through the e-learning platform and face-to-face training courses.
We offer clear, structured career progression pathways for those looking to advance, along with mentorship from the experienced management team to support career progression.
Our Culture
We are committed to delivering outstanding customer service while sustaining a positive and supportive workplace for all colleagues. This is achieved by encouraging teamwork, keeping the customer at the heart of every decision and continually investing in employees.
Our approach is helpful, empathetic and flexible, with a strong commitment to doing the right thing for customers, colleagues and local communities.
What the role involves
With full training and support from day one, this role plays a key part in helping customers during important moments in their lives. It is a varied, people-focused position not a warehousing role combining customer service with day-to-day store operations.
Key responsibilities:
Deliver friendly, professional service in person, by phone and via email.
Understand customer needs and recommend suitable storage solutions.
Work collaboratively to maintain a positive team environment.
Support daily store operations, including cleaning, restocking and presentation standards.
Follow health, safety and security procedures.
Manage customer accounts accurately using established systems.
Some light physical tasks are involved, with full training and equipment provided.
About The Organisation
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. Thats why its essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, weve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge.
We take great pride in the culture weve createda fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But its not just about workwe also encourage our teams to socialise, connect, and celebrate their successes together.
So, if youre excited about this role but your experience doesnt align perfectly with everything in the job description, we would encourage you to apply. Its not just your skills we are looking for, its your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Find out more about life at Big Yellow
Sales Advisor - Full Time employer: .BIG YELLOW SELF STORAGE COMPANY LIMITED
Contact Detail:
.BIG YELLOW SELF STORAGE COMPANY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your sales techniques. Think about how you would approach a customer, handle objections, and close a sale. This will prepare you for any role-play scenarios during the interview.
✨Tip Number 3
Showcase your communication skills. As a Sales Advisor, you'll need to connect with customers effectively, so be ready to demonstrate your ability to engage and build rapport.
✨Tip Number 4
Research the Guildford area and our store's customer base. Knowing the local market can give you an edge in understanding customer needs and preferences, which is crucial for a Sales Advisor.
We think you need these skills to ace Sales Advisor - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Sales Advisor. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Create a CV that showcases your sales experience, customer service skills, and any achievements in previous roles. Use clear headings and bullet points for easy readability, and ensure it is tailored to the Sales Advisor position.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention specific reasons why you want to work as a Sales Advisor at this location and how your skills make you a great fit.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at .BIG YELLOW SELF STORAGE COMPANY LIMITED
✨Know the Product Inside Out
As a Sales Advisor, you'll need to demonstrate a strong understanding of the products you'll be selling. Research the company’s offerings and be prepared to discuss how they meet customer needs.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations and turned them into positive outcomes.
✨Demonstrate Flexibility and Team Spirit
Since the role involves working various shifts, show that you're adaptable and willing to work as part of a team. Share instances where you've successfully collaborated with others.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured in the position.