At a Glance
- Tasks: Help customers find storage solutions and ensure smooth store operations.
- Company: Join Big Yellow Self Storage, a supportive and inclusive team.
- Benefits: Competitive salary, quarterly bonuses, generous holiday, and career development.
- Other info: Predictable hours and clear progression opportunities await you.
- Why this job: Enjoy a role with variety, responsibility, and a genuine work-life balance.
- Qualifications: Customer service skills and a positive attitude are key.
The predicted salary is between 26480 - 26480 £ per year.
Location: Morecambe LA3 3P
Salary & Benefits
- £26,480 per year + quarterly bonus + excellent benefits
- Join a supportive team where your contribution is recognised and rewarded.
- Competitive annual salary
- Quarterly team bonus (typically averaging 10-12%)
- Annual salary reviews
- Generous pension scheme
- Sharesave scheme
- Free on-site parking
- Long-service reward vouchers
- 28 days' holiday, increasing with service
- An extra day off for your birthday
- Enhanced parental and adoption leave packages
- Discounted gym memberships
- Paid volunteering day each year
- Regular social events and team activities
Work-Life Balance
- 40 hours per week
- Any 5 days from 7
- Fair and advanced rota planning
- You won't be expected to work every weekend
- Predictable schedules to help you plan personal commitments
- Shift times:
- Weekdays 8:15am - 4:45pm, or 9:15am - 5:45pm
- Saturday 8:45am - 5:45pm
- Sunday 9:45am - 4:15pm
Training & Career Development
- No storage industry experience? A comprehensive induction programme
- Ongoing coaching and mentoring
- Support from a dedicated Learning & Development specialist
- Access to e-learning and classroom-based training
- Clear career progression opportunities
- Guidance from an experienced management team
This is a varied, customer-focused position where you'll help people during important life moments such as moving home, renovating, travelling or needing extra space.
Working at Big Yellow Self Storage: a job like no other
- You'll spend most of your time helping customers, finding solutions and ensuring the store runs smoothly.
- Providing friendly, professional customer service in person, by phone and email
- Understanding customer requirements and recommending suitable storage solutions
- Building positive relationships with customers
- Managing customer accounts and records accurately
- Supporting the day-to-day running of the store
- Maintaining high standards of cleanliness and presentation
- Following health, safety and security procedures
- Working closely with colleagues to create a positive team environment
Physical requirements: Some light physical activity is involved, such as moving equipment and carrying out store checks. Full training and equipment are provided.
Enjoys helping people and providing excellent customer service
- Is confident communicating face-to-face, over the phone and by email
- Likes working as part of a team
- Can stay organised and manage multiple tasks
- Has a positive, can-do attitude
- Is comfortable using computer systems
- Takes pride in maintaining high standards
Could This Be the Right Role for You?
- Are you looking for a role with predictable hours and genuine work-life balance?
- Would you like clear opportunities for training and career progression?
- Are you motivated by bonuses and rewards for success?
- Do you want a role that combines customer service with variety and responsibility?
About The Organisation
We believe great talent comes from all backgrounds and experiences. We welcome applications from all suitably qualified candidates, regardless of race, ethnicity, gender, religion or belief, sexual orientation, age, disability, caring responsibilities or background.
If you require any adjustments or additional support at any stage of the recruitment process, please let us know and we'll do our best to accommodate your needs. We also encourage neurodivergent candidates to tell us about any adjustments that would help them perform at their best during the application or interview process.
Full - Time Sales Assistant (Retail) in Morecambe employer: .BIG YELLOW SELF STORAGE COMPANY LIMITED
At Big Yellow Self Storage, we pride ourselves on being an excellent employer, offering a competitive salary and a supportive work environment in Morecambe. Our commitment to employee growth is evident through comprehensive training programmes, clear career progression opportunities, and a strong emphasis on work-life balance, ensuring that our team members feel valued and motivated. With generous benefits, including a quarterly bonus, enhanced parental leave, and regular social events, we create a workplace where everyone can thrive and enjoy their contributions.
Contact Details:
.BIG YELLOW SELF STORAGE COMPANY LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Full - Time Sales Assistant (Retail) in Morecambe
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like .BIG YELLOW SELF STORAGE COMPANY LIMITED, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like .BIG YELLOW SELF STORAGE COMPANY LIMITED!
We think you need these skills to ace Full - Time Sales Assistant (Retail) in Morecambe
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at .BIG YELLOW SELF STORAGE COMPANY LIMITED, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at .BIG YELLOW SELF STORAGE COMPANY LIMITED and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show .BIG YELLOW SELF STORAGE COMPANY LIMITED that you’re ready to jump in and contribute right away!
How to prepare for a job interview at .BIG YELLOW SELF STORAGE COMPANY LIMITED
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
