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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maximise sales in a dynamic store environment.
- Company: Join Big Yellow, a close-knit company with a fun and supportive culture.
- Benefits: Competitive salary, bonuses, extra day off for your birthday, and 28 days holiday.
- Why this job: Be part of a team that values your personality and passion for helping others.
- Qualifications: No specific experience needed, just bring your warm attitude and enthusiasm.
- Other info: Enjoy social events, career development, and a diverse, inclusive workplace.
The predicted salary is between 22100 - 26100 £ per year.
About The Role
Role: Full Time Sales Advisor
Location: Kingston
Salary: £26,160 per annum (OTE £28,776) plus benefits
Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What we give back to you
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there's a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you’ll be doing
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focused on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
About The Organisation
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing - whatever the challenge.
We take great pride in the culture we’ve created - a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work - we also encourage our teams to socialise, connect, and celebrate their successes together.
So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Sales Advisor - Full Time in Kingston upon Thames employer: .BIG YELLOW SELF STORAGE COMPANY LIMITED
Contact Detail:
.BIG YELLOW SELF STORAGE COMPANY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time in Kingston upon Thames
✨Tip Number 1
Get to know the company culture! Before your interview, check out Big Yellow's social media and website. Understanding their values and vibe will help you connect better during the chat.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. This will show you're ready to deliver that exceptional service they value.
✨Tip Number 3
Be yourself! Big Yellow is looking for personality just as much as skills. Don’t be afraid to let your warmth and enthusiasm shine through in your conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team right from the start.
We think you need these skills to ace Sales Advisor - Full Time in Kingston upon Thames
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Highlight your passion for customer service and how you connect with others.
Tailor Your Application: Make sure to tailor your CV and cover letter to the Sales Advisor role. Use keywords from the job description to show that you understand what we’re looking for and how you fit in.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on your relevant experience and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at .BIG YELLOW SELF STORAGE COMPANY LIMITED
✨Know the Company Culture
Before your interview, take some time to understand Big Yellow's culture. They value integrity, empathy, and a genuine passion for helping others. Show that you align with these values by sharing personal experiences that highlight your customer service skills and teamwork.
✨Show Your Enthusiasm
Big Yellow loves a bit of get up and go! During the interview, express your excitement about the role and the company. Share specific examples of how you've tackled challenges in previous jobs with passion and enthusiasm, as this will resonate well with their team-oriented environment.
✨Prepare for Customer Service Scenarios
Expect questions about how you would handle various customer service situations. Think of examples from your past where you provided exceptional service or resolved conflicts. This will demonstrate your ability to maximise sales opportunities and maintain high presentation standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate successes. This shows your interest in the role and helps you gauge if the company is the right fit for you.
