Customer Sales Representative - Weekends in Bagshot, Surrey

Full Time Customer Sales Consultant Based at our Head Office in Bagshot, Surrey, £26,515 per annum, plus bonus and benefits, 37.5 hours per week including weekdays and weekends (working from home available) As a Customer Sales Consultant, you'll provide exceptional service and offer a consultative sales approach to meet our customers needs. Whether youre answering inbound calls or effectively communicating via live chat, youre an essential support to the store teams. Liaising with customer via inbound calls and live chat Effectively question customers to establish their needs, demonstrating empathy and providing solutions to support them Confident in closing a sales opportunity Quarterly bonuses averaging 8-10% a year of salary ~28 days holidays (that includes taking bank holidays into account) ~ Plus an additional day off for your birthday and £50 of incentive vouchers ~ Great pension and sharesave schemes ~ Travel benefits cycle to work scheme and free onsite parking ~ Health benefits access to employee assistance programme and gym discounts ~ Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave ~ Department incentives and social events ~ Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and day off for volunteering When customers contact our Customer Sales Support Centre, their journey begins with you. This isnt your typical call centre rolewere a small, close-knit team based at our head office. Our success comes from great people delivering outstanding customer experiences, encouraged by a culture of collaboration and recognition. With comprehensive training from day one, you'll be fully supported as you grow in your career. At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background.