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For Companies At a Glance
- Tasks: Lead a dynamic team, drive store performance, and deliver exceptional customer service.
- Company: Join Big Yellow, a close-knit company focused on outstanding customer experiences and employee wellbeing.
- Benefits: Enjoy competitive pay, bonuses, extra holiday for your birthday, and wellness support.
- Why this job: Experience a fun, supportive culture where no two days are the same and personal growth is encouraged.
- Qualifications: Looking for passionate leaders with a positive attitude and a desire to inspire their team.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
The predicted salary is between 22700 - 27000 £ per year.
About The Role
Location: Canterbury
Salary: £27,017 per annum (OTE £29,718) plus benefits
Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What we give back to you
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you’ll be doing
As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your teams development. Some of your core responsibilities will be:
- Leading from the front and work shoulder to shoulder with your team
- Managing, recognising and rewarding your team whilst maximising the performance of your store
- Identify the potential of your team to ensure there is a strong pipeline of talent
- Support in creating a working environment where people are happy to come into work
- Ownership of store financial contribution in order to drive sales and control costs
- Ensure you and your team always provide the highest level of customer service
- Maintain commercial awareness of competitors to improve team and store performance
- Ensure you take responsibility for all aspects of store operations in the Store Managers absence
- Encourage a positive and flexible approach to daily management of the store/team
About The Organisation
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing whatever the challenge.
We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together.
So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Assistant Store Manager in Canterbury employer: .BIG YELLOW SELF STORAGE COMPANY LIMITED
Contact Detail:
.BIG YELLOW SELF STORAGE COMPANY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Canterbury
✨Tip Number 1
Familiarise yourself with Big Yellow's values and culture. During your interactions, whether in interviews or networking, showcase how your personal values align with theirs. This will demonstrate that you're not just looking for a job, but a place where you can contribute positively.
✨Tip Number 2
Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully managed a team or improved performance. Highlighting your ability to inspire and support others will resonate well with the hiring managers.
✨Tip Number 3
Research the local Canterbury market and competitors. Being able to discuss how you would drive sales and improve customer service based on your findings will show that you're proactive and commercially aware, which is crucial for the role.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn. Ask them about their experiences and what they love about working at Big Yellow. This insider knowledge can help you tailor your approach and make a great impression during the interview process.
We think you need these skills to ace Assistant Store Manager in Canterbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Emphasise any leadership roles you've held and how you've contributed to team success.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific examples of how your values align with those of Big Yellow, particularly around teamwork and customer service.
Showcase Your Personality: Since the company values personality as much as skills, let your unique traits shine through in your application. Use a friendly tone and share anecdotes that demonstrate your integrity, empathy, and enthusiasm.
Highlight Your Leadership Skills: Discuss your approach to leading a team and how you motivate others. Provide examples of how you've recognised and rewarded team performance in previous roles, as this aligns with the responsibilities of the Assistant Store Manager.
How to prepare for a job interview at .BIG YELLOW SELF STORAGE COMPANY LIMITED
✨Show Your Leadership Skills
As an Assistant Store Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate and inspire others.
✨Emphasise Customer Service Experience
Exceptional customer service is at the heart of this role. Make sure to discuss your previous experiences where you went above and beyond for customers, showcasing your commitment to delivering a great experience.
✨Align with Company Values
Big Yellow values integrity, empathy, and a can-do attitude. Research these values and think about how they resonate with your own work ethic. Be ready to discuss how you embody these traits in your professional life.
✨Prepare Questions About Team Development
The role involves managing and developing a team, so come prepared with questions about their training and support initiatives. This shows your interest in fostering a positive work environment and your commitment to team success.
