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For Companies At a Glance
- Tasks: Lead a dynamic team, drive store performance, and deliver exceptional customer service.
- Company: Join Big Yellow, a supportive and fun workplace with a family feel.
- Benefits: Competitive salary, bonuses, extra holiday, and wellness support.
- Other info: Embrace diversity and enjoy social events throughout the year.
- Why this job: Make a real impact while developing your career in a vibrant environment.
- Qualifications: Strong leadership skills and a positive attitude are key.
The predicted salary is between 27680 - 30448 £ per year.
About The Role
Location: Morecambe
Salary: £27,680 per annum (OTE £30,448) plus benefits
Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What we give back to you
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you’ll be doing
As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your teams development. Some of your core responsibilities will be:
- Leading from the front and work shoulder to shoulder with your team
- Managing, recognising and rewarding your team whilst maximising the performance of your store
- Identify the potential of your team to ensure there is a strong pipeline of talent
- Support in creating a working environment where people are happy to come into work
- Ownership of store financial contribution in order to drive sales and control costs
- Ensure you and your team always provide the highest level of customer service
- Maintain commercial awareness of competitors to improve team and store performance
- Ensure you take responsibility for all aspects of store operations in the Store Managers absence
- Encourage a positive and flexible approach to daily management of the store/team
About The Organisation
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience.
We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background.
Assistant Store Manager (15 month contract) employer: .BIG YELLOW SELF STORAGE COMPANY LIMITED
Contact Detail:
.BIG YELLOW SELF STORAGE COMPANY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (15 month contract)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Big Yellow's social media and website. Understanding their values and vibe will help you connect better during your chat.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved a problem. Be ready to share these experiences, as they’ll show you’ve got the passion and skills they’re after.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've gone above and beyond for customers in the past. This role is all about delivering exceptional service, so let that shine through.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready. It shows you’re genuinely interested in the role and the company, plus it’s a great way to see if it’s the right fit for you.
We think you need these skills to ace Assistant Store Manager (15 month contract)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don't be afraid to express your passion for helping others and your enthusiasm for the role.
Tailor Your Application: Make sure to tailor your application to the Assistant Store Manager role. Highlight your leadership skills and any relevant experience that aligns with our values and the responsibilities mentioned in the job description.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit!
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at .BIG YELLOW SELF STORAGE COMPANY LIMITED
✨Know the Company Culture
Before your interview, take some time to understand Big Yellow's culture and values. They emphasise a fun, supportive environment, so think about how your personality aligns with that. Be ready to share examples of how you've contributed to a positive team atmosphere in the past.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare specific examples of how you've successfully led a team, managed performance, or resolved conflicts. Highlight your passion for supporting and inspiring others, as this is key to their success.
✨Emphasise Customer Service Excellence
Big Yellow values exceptional customer service, so be prepared to discuss your approach to ensuring customers have a great experience. Share stories that illustrate your commitment to going above and beyond for customers, and how you encourage your team to do the same.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about situations where you've had to make quick decisions or adapt to changing circumstances. Practising these scenarios can help you feel more confident during the interview.