At a Glance
- Tasks: Lead a dynamic team, drive store performance, and deliver exceptional customer service.
- Company: Join Big Yellow, a close-knit company with a fun and supportive culture.
- Benefits: Enjoy competitive pay, bonuses, extra holiday, and wellness support.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Make a real impact while developing your leadership skills in a varied role.
- Qualifications: Looking for proactive leaders with a passion for teamwork and customer service.
The predicted salary is between 30550 - 30550 £ per year.
About The Role
Location: Uxbridge
Salary: £30,550 per annum plus bonus and benefits
Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What we give back to you
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you’ll be doing
As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team’s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We are looking for someone who is proactive, takes initiative and enjoys working closely with others to deliver strong results.
- Leading from the front and work shoulder to shoulder with your team
- Managing, recognising and rewarding your team whilst maximising the performance of your store
- Identify the potential of your team to ensure there is a strong pipeline of talent
- Support in creating a working environment where people are happy to come into work
- Ownership of store financial contribution in order to drive sales and control costs
- Ensure you and your team always provide the highest level of customer service
- Maintain commercial awareness of competitors to improve team and store performance
- Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration
- Encourage a positive and flexible approach to daily management of the store/team
About Us
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge. We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Assistant Store Manager in Uxbridge employer: Big Yellow Group plc
At Big Yellow, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of our employees. With competitive pay, generous benefits, and a strong focus on personal development, we create an environment where team members can thrive both professionally and personally. Our close-knit teams in Uxbridge foster collaboration and camaraderie, making every day at work rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Uxbridge
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved a problem. Be ready to share these experiences in a way that highlights your proactive attitude and ability to inspire others.
✨Tip Number 3
Don’t just focus on your skills; let your personality shine through! Big Yellow values integrity and empathy, so be yourself and show them how you can bring a positive vibe to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Big Yellow family. We can’t wait to see what you bring to the table!
We think you need these skills to ace Assistant Store Manager in Uxbridge
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Don’t just list your skills; let your personality shine through in your application. Share your passion for customer service and how you connect with your team.
Tailor Your Application:Make sure to align your experience with what we’re looking for in an Assistant Store Manager. Highlight any leadership roles or customer service experiences that showcase your proactive approach and ability to drive results.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Big Yellow Group plc
✨Know the Company Culture
Before your interview, take some time to understand Big Yellow's culture and values. They emphasise a supportive and positive work environment, so think about how your personality aligns with this. Be ready to share examples of how you've contributed to a team atmosphere in previous roles.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare specific examples of how you've successfully managed a team or handled challenges in the past. Highlight your proactive approach and ability to inspire others to achieve their best.
✨Emphasise Customer Service Experience
Exceptional customer service is key for this role. Think of instances where you went above and beyond for customers, and be prepared to discuss how you would ensure your team delivers the same level of service. This will show that you understand the importance of customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
