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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maximise sales in a dynamic store environment.
- Company: Join Big Yellow, a supportive and family-oriented company focused on people.
- Benefits: Competitive salary, bonuses, holiday entitlement, and wellness support.
- Why this job: Kickstart your career with training, development, and a fun team atmosphere.
- Qualifications: Enthusiasm and a desire to grow; no previous experience needed.
- Other info: Enjoy social events, volunteer days, and a positive workplace culture.
The predicted salary is between 25400 - 27940 £ per year.
About The Role
Role: Full Time Sales Advisor
Location: Swindon
Salary: £25,400 per annum (OTE £27,940) plus benefits
Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the store's opening and closing times.
This is a great opportunity to join us through an apprenticeship, with full support and development provided. You don't need previous experience, just enthusiasm, commitment and a desire to grow!
What we give back to you:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you’ll be doing:
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focused on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm.
Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensuring accurate completion of administration
About Us:
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience.
We take a can-do attitude, combined with always doing the right thing – whatever the challenge. We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same.
But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Sales Advisor - Full Time in Swindon employer: Big Yellow Group plc
Contact Detail:
Big Yellow Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time in Swindon
✨Tip Number 1
Get to know the company before your interview! Check out their website and social media to understand their values and culture. This will help you connect with them during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories!
✨Tip Number 3
Show off your personality! The team at Big Yellow is looking for someone who fits in with their fun and supportive culture. Don’t be afraid to let your enthusiasm shine through during the interview—be yourself!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining the team. Don’t hesitate—if you think you’d be a great fit, go for it!
We think you need these skills to ace Sales Advisor - Full Time in Swindon
Some tips for your application 🫡
Show Your Enthusiasm: We want to see your passion shine through! When writing your application, let us know why you're excited about the Sales Advisor role and how you can contribute to our team. A sprinkle of personality goes a long way!
Tailor Your Application: Make sure to align your skills and experiences with what we’re looking for in the job description. Highlight any relevant experiences, even if they’re not directly related to sales. We love seeing how you can bring your unique background to the table!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points if needed to break down your skills and experiences—this helps us see your strengths at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to us quickly and efficiently. Plus, it’s super easy to navigate! Don’t miss out on this opportunity—hit that apply button!
How to prepare for a job interview at Big Yellow Group plc
✨Show Your Enthusiasm
When you walk into the interview, let your passion shine through! Big Yellow values enthusiasm and a genuine desire to help others, so be sure to express why you're excited about the Sales Advisor role. Share personal stories that highlight your commitment to customer service and teamwork.
✨Know the Company Culture
Familiarise yourself with Big Yellow's culture before the interview. They pride themselves on a fun, supportive environment where relationships matter. Mention how you align with their values of integrity and empathy, and be ready to discuss how you can contribute to maintaining that positive atmosphere.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer interactions. Think of examples from your past experiences (even if they’re not work-related) where you’ve demonstrated great listening skills or resolved a challenge. This will show you can think on your feet and are ready for the varied nature of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and support provided for new Sales Advisors or how the team celebrates successes together. This shows your interest in the role and helps you gauge if the company is the right fit for you.
