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For Companies At a Glance
- Tasks: Lead and develop your team while ensuring top-notch customer service.
- Company: Join Big Yellow, a company that values its employees as the heart of the business.
- Benefits: Enjoy competitive pay, bonuses, extra holiday, and wellness perks.
- Why this job: Make a real impact by coaching your team and exceeding sales targets in a supportive environment.
- Qualifications: Strong leadership skills, problem-solving ability, and a positive attitude are essential.
- Other info: We embrace diversity and encourage all to apply, regardless of background.
The predicted salary is between 31512 - 46368 £ per year.
About The Role
Role: Store Manager (15-Month Fixed Term Contract) / Location: Hanger Lane / Salary: £40,376 per annum (OTE £44,413) plus benefits / Hours of work: 40 hours per week – 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What we give back to you
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you`ll be doing
The role of a Store Manager is key to the success of store performance and your team’s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
- Leading from the front and work shoulder to shoulder with your team
- Managing, recognising and rewarding your team whilst maximising the performance of your store
- Identify the potential of your team to ensure there is a strong pipeline of talent
- Create a working environment where people are happy to come into work
- Full ownership of store financial contribution in order to drive sales and control costs
- Ensure you and your team always provide the highest level of customer service
- Maintain commercial awareness of competitors to improve team and store performance
- Ensure you take accountability for all aspects of store operations, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration
- Promote a positive and flexible approach to daily management of your store/team
Find out more about a Store Role
About Us
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge.
We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together.
So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Find out more about life at Big Yellow #J-18808-Ljbffr
Store Manager employer: Big Yellow Group plc
Contact Detail:
Big Yellow Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Prepare examples of how you've successfully led a team in the past, focusing on coaching and development. This will demonstrate your ability to inspire and support your future team at Big Yellow.
✨Tip Number 2
Familiarize yourself with Big Yellow's products and services. Understanding what you’ll be promoting will help you provide relevant solutions to customers and show your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss your approach to maximizing store profitability. Think about strategies you've implemented in previous roles that have led to increased sales or improved performance, as this aligns with the expectations for the Store Manager position.
✨Tip Number 4
Demonstrate your flexibility and problem-solving skills. Be ready to share instances where you've adapted to changing circumstances or resolved challenges effectively, as this is crucial for managing a store's daily operations.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and ability to coach and develop a team. Use specific examples that demonstrate your success in exceeding targets and providing excellent customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your skills align with the responsibilities outlined in the job description. Mention your enthusiasm for driving store performance and your commitment to team development.
Showcase Your People Skills: During the application process, emphasize your strong communication skills and ability to create a welcoming environment for customers. Provide examples of how you've successfully managed teams and resolved challenges in previous roles.
Highlight Flexibility and Problem-Solving: Demonstrate your flexibility in working hours and your problem-solving abilities. Share instances where you adapted to changing circumstances or made decisions that positively impacted your team's performance.
How to prepare for a job interview at Big Yellow Group plc
✨Show Your Leadership Skills
As a Store Manager, demonstrating your leadership qualities is crucial. Be prepared to share examples of how you've successfully led a team in the past, focusing on your ability to inspire and support your colleagues.
✨Emphasize Customer Service Excellence
Since customer experience is at the heart of this role, highlight your commitment to providing exceptional service. Discuss specific instances where you went above and beyond to meet customer needs and how you trained your team to do the same.
✨Demonstrate Commercial Awareness
Understanding the business side of store management is key. Be ready to talk about how you've maximized profitability in previous roles, including any strategies you've implemented to boost sales or improve performance.
✨Prepare for Flexibility Questions
Given the varied hours required for this position, be prepared to discuss your flexibility regarding working hours. Share examples of how you've adapted to changing schedules in the past and how you manage work-life balance.
