At a Glance
- Tasks: Help customers find storage solutions during important life moments.
- Company: Supportive team in a customer-focused environment.
- Benefits: Competitive pay, bonuses, generous pension, and extra day off for your birthday.
- Other info: Comprehensive training and clear career progression opportunities await you.
- Why this job: Enjoy predictable hours and genuine work-life balance while making a difference.
- Qualifications: Great communication skills and a positive attitude are key.
The predicted salary is between 12.73 - 12.73 £ per hour.
Part Time Sales Advisor Location: Portsmouth (PO4 8BF)
Salary & Benefits
- £12.73 per hour + quarterly bonus + excellent benefits
Join a supportive team where your contribution is recognised and rewarded.
What you'll receive:
- Competitive hourly salary
- Quarterly team bonus (typically averaging 10–12%)
- Annual salary reviews
- Generous pension scheme
- Sharesave scheme
- Free on-site parking
- Long-service reward vouchers
- An extra day off for your birthday
- Enhanced parental and adoption leave packages
- Discounted gym memberships
- Paid volunteering day each year
- Regular social events and team activities
Work-Life Balance
We understand that having time for life outside work matters.
Working pattern:
- 20 hours per week
- Availability to work across 3 days, including Saturday or Sunday and 2 x Midweek Days
- Predictable schedules to help you plan personal commitments
Shift times:
- Weekdays: No earlier than 8:15am or later than 5:45pm
- Saturday: No earlier than 8:45am or later than 5:45pm
- Sunday: No earlier than 9:45am or later than 4:15pm
Training & Career Development
No storage industry experience? No problem. From your first day, you'll receive:
- A comprehensive induction programme
- Ongoing coaching and mentoring
- Support from a dedicated Learning & Development specialist
- Access to e-learning and classroom-based training
- Clear career progression opportunities
- Guidance from an experienced management team
Whether you're looking to build new skills or develop a long‑term career, we'll support your growth.
About the Role
This is a varied, customer‑focused position where you'll help people during important life moments such as moving home, renovating, travelling or needing extra space. This is not a warehouse role. You’ll spend most of your time helping customers, finding solutions and ensuring the store runs smoothly.
Key responsibilities:
- Providing friendly, professional customer service in person, by phone and email
- Understanding customer requirements and recommending suitable storage solutions
- Building positive relationships with customers
- Managing customer accounts and records accurately
- Supporting the day‑to‑day running of the store
- Maintaining high standards of cleanliness and presentation
- Following health, safety and security procedures
- Working closely with colleagues to create a positive team environment
Physical requirements:
Some light physical activity is involved, such as moving equipment and carrying out store checks. Full training and equipment are provided.
About You
We’re looking for someone who:
- Enjoys helping people and providing excellent customer service
- Is confident communicating face‑to‑face, over the phone and by email
- Likes working as part of a team
- Can stay organised and manage multiple tasks
- Has a positive, can‑do attitude
- Is comfortable using computer systems
- Takes pride in maintaining high standards
Could This Be the Right Role for You?
Do you enjoy talking to customers and finding solutions to their needs? Are you looking for a role with predictable hours and genuine work‑life balance? Would you like clear opportunities for training and career progression? Do you enjoy working in a supportive team environment? Are you motivated by bonuses and rewards for success? Do you want a role that combines customer service with variety and responsibility?
Ask yourself: If so, we’d love to hear from you.
About Us
We believe great talent comes from all backgrounds and experiences. We’re committed to creating an inclusive workplace where everyone has the opportunity to build a successful and rewarding career. We welcome applications from all suitably qualified candidates, regardless of race, ethnicity, gender, religion or belief, sexual orientation, age, disability, caring responsibilities or background. If you require any adjustments or additional support at any stage of the recruitment process, please let us know and we’ll do our best to accommodate your needs. We also encourage neurodivergent candidates to tell us about any adjustments that would help them perform at their best during the application or interview process. This could include additional time for assessments, advance information about the interview format or adjustments to the interview environment. We are committed to providing a fair and supportive recruitment experience and ensuring every candidate has the opportunity to demonstrate their skills, experience and potential.
Sales Advisor - Part Time in Southsea employer: Big Yellow Group plc
Join a dynamic and supportive team in Portsmouth as a Part Time Sales Advisor, where your contributions are valued and rewarded with competitive pay, quarterly bonuses, and a range of excellent benefits. Enjoy a healthy work-life balance with predictable hours, opportunities for personal and professional growth through comprehensive training, and a culture that prioritises inclusivity and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Part Time in Southsea
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Big Yellow Group plc and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Big Yellow Group plc and let us see your personality shine through!
We think you need these skills to ace Sales Advisor - Part Time in Southsea
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Big Yellow Group plc.
Get Familiar with Our Brand:Before applying, take some time to learn about Big Yellow Group plc and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Big Yellow Group plc
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Big Yellow Group plc.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Big Yellow Group plc will surely appreciate.
