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For Companies At a Glance
- Tasks: Engage customers, maximise sales, and maintain store standards with a supportive team.
- Company: Join Big Yellow, a close-knit company focused on outstanding customer experiences and employee wellbeing.
- Benefits: Enjoy competitive pay, bonuses, extra holiday, training, and wellness support.
- Why this job: Experience a fun, varied role in a supportive environment that values your personality and passion.
- Qualifications: No specific experience required; just bring your positive attitude and desire to help others.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 21800 - 29300 £ per year.
About The Role
Role: Full Time Sales Advisor / Location: Beckenham / Salary: £25,654 per annum plus bonus and benefits / Hours of work: 40 hours per week – 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What we give back to you
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you\’ll be doing
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
Find out more about a Store Role
About Us
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can‑do attitude, combined with always doing the right thing – whatever the challenge.
We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together.
So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Find out more about life at Big Yellow
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Sales Advisor - Full Time employer: Big Yellow Group plc
Contact Detail:
Big Yellow Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time
✨Tip Number 1
Familiarise yourself with Big Yellow's values and culture. During your interactions, whether in person or over the phone, make sure to express how your personal values align with theirs. This will show that you are not just looking for a job, but are genuinely interested in being part of their team.
✨Tip Number 2
Prepare to discuss your customer service experiences in detail. Think of specific examples where you went above and beyond to help a customer. This will demonstrate your passion for providing exceptional service, which is crucial for the Sales Advisor role.
✨Tip Number 3
Show enthusiasm for teamwork during your conversations. Since the role involves working closely with others, share instances where you contributed to a positive team environment or helped colleagues achieve their goals. This will highlight your collaborative spirit.
✨Tip Number 4
Be ready to discuss how you handle challenges and adapt to change. The job description mentions a varied role, so sharing examples of how you've successfully navigated unexpected situations will illustrate your flexibility and problem-solving skills.
We think you need these skills to ace Sales Advisor - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Personality: Since the company values personality traits like integrity, empathy, and a genuine passion for helping others, make sure to reflect these qualities in your cover letter and CV. Use specific examples from your past experiences to demonstrate these traits.
Highlight Customer Service Experience: Emphasise any previous roles where you provided exceptional customer service. Mention specific situations where you maximised sales or improved customer satisfaction, as this is crucial for the Sales Advisor role.
Tailor Your CV and Cover Letter: Customise your CV and cover letter for this specific role. Use keywords from the job description and ensure that your documents are well-structured, clear, and free of errors. This shows attention to detail and genuine interest in the position.
How to prepare for a job interview at Big Yellow Group plc
✨Show Your Personality
Big Yellow values personality just as much as skills. Be yourself during the interview and let your warmth and friendliness shine through. Share personal anecdotes that highlight your integrity and empathy.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Whether it's in person, over the phone, or via email, showcasing your ability to connect with customers will be crucial.
✨Emphasise Teamwork
Since the role involves working closely with a small team, be ready to discuss your experiences in collaborative environments. Highlight instances where you contributed to a positive team atmosphere or helped resolve conflicts.
✨Express Enthusiasm for the Role
Show your passion for the position and the company. Discuss what excites you about working at Big Yellow and how you align with their values. A genuine enthusiasm can set you apart from other candidates.
