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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and deliver exceptional customer service.
- Company: Join Big Yellow, a close-knit company with a fun and supportive culture.
- Benefits: Competitive salary, bonuses, extra holiday, and wellness support.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: Strong leadership skills and a passion for team development.
- Other info: Embrace a diverse workplace where your personality truly matters.
The predicted salary is between 40000 - 44000 £ per year.
About The Role
Location: Kingston North
Salary: £40,376 per annum (OTE £44,413) plus benefits
Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What we give back to you
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you'll be doing
The role of a Store Manager is key to the success of store performance and your team’s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm.
Some of your core responsibilities will be:
- Leading from the front and work shoulder to shoulder with your team
- Managing, recognising and rewarding your team whilst maximising the performance of your store
- Identify the potential of your team to ensure there is a strong pipeline of talent
- Create a working environment where people are happy to come into work
- Full ownership of store financial contribution in order to drive sales and control costs
- Ensure you and your team always provide the highest level of customer service
- Maintain commercial awareness of competitors to improve team and store performance
- Ensure you take accountability for all aspects of store operations, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration
- Promote a positive and flexible approach to daily management of your store/team
About Us
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge. We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together.
So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Store Manager in Kingston upon Thames employer: Big Yellow Group plc
Contact Detail:
Big Yellow Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Kingston upon Thames
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved a problem. Be ready to share these experiences, as they’ll highlight your skills and fit for the Store Manager role.
✨Tip Number 3
Don’t just sit back and wait for the interview; reach out to current employees on LinkedIn. Ask them about their experiences and what they love about working there. This can give you insider info and make you stand out as a candidate.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team. We can’t wait to see your personality shine through!
We think you need these skills to ace Store Manager in Kingston upon Thames
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t just list your skills; let your personality shine through in your application. Share your passion for customer service and how you connect with your team.
Tailor Your Application: Make sure to align your experience with the role of Store Manager. Highlight any leadership roles or customer service experiences that showcase your ability to manage a team and drive store performance.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Big Yellow Group plc
✨Know the Company Culture
Before your interview, take some time to understand Big Yellow's culture and values. They emphasise a supportive and positive work environment, so think about how your personality aligns with that. Be ready to share examples of how you've contributed to a team atmosphere in the past.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead from the front. Prepare to discuss your leadership style and provide specific examples of how you've motivated and developed your team. Highlight any successes in improving team performance or customer service.
✨Demonstrate Commercial Awareness
Big Yellow values commercial awareness, so be prepared to talk about competitors and market trends. Research the industry and think about how you can drive sales and control costs in your potential role. This shows you're proactive and ready to take ownership of store operations.
✨Emphasise Your Customer Service Passion
Customer service is at the heart of this role. Be ready to share stories that illustrate your commitment to providing exceptional service. Think about times when you've gone above and beyond for customers and how that aligns with Big Yellow's mission to deliver outstanding experiences.
