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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maximise sales in a dynamic store environment.
- Company: Join Big Yellow, a close-knit company that values people and teamwork.
- Benefits: Enjoy competitive pay, bonuses, extra holiday, and wellness support.
- Why this job: Be part of a fun, supportive team where every day brings new challenges.
- Qualifications: A warm personality, great listening skills, and a passion for helping others.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 22600 - 28500 £ per year.
About The Role
Role: Full Time Sales Advisor
Location: Kingston North
Salary: £25,654 per annum plus bonus and benefits
Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What we give back to you
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on‑site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you’ll be doing
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
About Us
Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close‑knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can‑do attitude, combined with always doing the right thing – whatever the challenge. We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.
Sales Advisor - Full Time in Kingston upon Thames employer: Big Yellow Group plc
Contact Detail:
Big Yellow Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time in Kingston upon Thames
✨Tip Number 1
Get to know the company culture! Before your interview, check out Big Yellow's social media and website. Understanding their values and vibe will help you connect during the chat.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering excellent service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Show off your personality! Big Yellow is looking for someone with a warm and friendly manner, so don’t be shy about letting your true self shine through in the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Big Yellow family.
We think you need these skills to ace Sales Advisor - Full Time in Kingston upon Thames
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your personality and values. Highlight your passion for customer service and how you connect with others.
Tailor Your Application: Don’t just send a generic application. Take a moment to align your skills and experiences with what we’re looking for in a Sales Advisor. Show us why you’d be a great fit for our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This helps us get to know you better without sifting through too much info.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Big Yellow Group plc
✨Know the Company Culture
Before your interview, take some time to understand Big Yellow's values and culture. They emphasise a supportive and positive work environment, so think about how your personality aligns with their ethos. Be ready to share examples of how you embody integrity, empathy, and a genuine passion for helping others.
✨Showcase Your Customer Service Skills
As a Sales Advisor, exceptional customer service is key. Prepare to discuss specific instances where you've gone above and beyond for customers. Highlight your listening skills and how you’ve built relationships in previous roles, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Big Yellow values collaboration and a happy working environment. Think of examples where you’ve worked effectively in a team, contributed to a positive atmosphere, or helped resolve conflicts. This will show that you can thrive in their close-knit teams.
✨Be Ready for a Dynamic Role
The role of a Sales Advisor is varied, so be prepared to discuss your adaptability and willingness to take on different tasks. Share experiences where you’ve successfully handled multiple responsibilities or adapted to changing situations, showcasing your 'get up and go' attitude.
