At a Glance
- Tasks: Manage client accounts and deliver creative projects across marketing, web, and design.
- Company: Dynamic agency in Glasgow with a focus on creativity and client relationships.
- Benefits: 25 days holiday, flexible hours, private healthcare, and training budget.
- Why this job: Join a vibrant team and make a real impact on exciting projects.
- Qualifications: Experience in account management and strong project management skills.
- Other info: Opportunity for career growth and a supportive, collaborative environment.
The predicted salary is between 28800 - 43200 £ per year.
We are on the lookout for an experienced Account Manager to join the Client Services team within our growing agency. You’ll ideally have an agency background, be used to working across multiple campaigns and projects at any one time and have the ability to help us grow and retain key clients across marketing, web and design.
You’ll be fully immersed in the end-to-end delivery of projects including website design & build, search marketing, media and design, reporting to an Account Director within the team.
Building strong relationships with clients will be a key part of this role, and in particular the successful candidate will be expected to work closely day to day with both our client’s internal teams and our in-house agency team. You’ll have a strong understanding of the creative process, and an awareness of how commercial considerations drive business and client outcomes.
This is a full-time role based in our office in Glasgow, there is flexibility for some remote work, and an expectation for you to be out of the office regularly meeting with clients and new business prospects.
- No two days are the same, and many of our projects are fast paced and creative.
- Strong account management and client service skills, with a clear understanding of how to deliver value for clients.
- Excellent project management skills, with the ability to manage multiple projects and deadlines, delivering work on time, on brief, and on budget.
- Confident working directly with clients to deliver projects across a range of marketing disciplines.
- Strong understanding of digital marketing channels and their role within wider campaigns.
- Some experience delivering website projects from brief through to launch.
- Proactive in building trusted, long-term client relationships.
- Support the Account Director in the successful retention and growth of client accounts.
- Ability to write clear, detailed briefs for internal and external teams and lead campaign and project wash-ups.
- Experience in financial planning, forecasting and budget management skills, working to deliver this alongside your Account Director.
- A collaborative team player who contributes to improving team performance.
- Ability to work collaboratively and independently (training offered, and support from wider team available to you).
The last 2-3 years has seen us attract a host of new clients across entertainment, healthcare, leisure and the arts, and in turn this has seen us shape our service offering. We are now a proud mix of marketers (media buying, PPC, SEO, email, content), design (web, print, videography, animation) and developers.
The agency has recently moved office and is based in Glasgow city centre.
- 25 days holiday + bank holidays.
- Option to increase holiday allowance each year by a further 2 weeks.
- Flexible choice on working hours (staggered across team).
- Enhanced maternity & paternity leave.
- Contribution pension scheme.
- Private Healthcare.
- Group Life Assurance.
- Training budget per staff member - bookable by you for courses and conferences.
- Sabbatical (a month off paid, on us!).
- Two 'Give Back Days' each year to support charity work of your choice.
- Annual summer trip on us.
- Bigger Picture - we support charities and small businesses via free support and project work.
No agencies please.
Manager-Account Manager in Glasgow employer: Big Think
Contact Detail:
Big Think Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Account Manager in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential clients or colleagues on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers or clients, bring along a portfolio of your work. Whether it’s case studies, project outcomes, or creative campaigns, having tangible evidence of your success can really set you apart.
✨Tip Number 3
Be proactive! Don’t wait for job openings to pop up. Reach out to companies you admire and express your interest in working with them. A well-timed email can lead to opportunities that aren’t even advertised yet.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits we look for in an Account Manager.
We think you need these skills to ace Manager-Account Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your agency background and any relevant projects you've managed, as this will show us you're a great fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about account management and how you can help us grow and retain our key clients. Be specific about your experience with digital marketing channels and project delivery.
Showcase Your Client Relationship Skills: We want to see how you build strong relationships with clients. Share examples of how you've successfully collaborated with clients and internal teams in the past. This will demonstrate your ability to thrive in our fast-paced environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who take the initiative to connect with us directly.
How to prepare for a job interview at Big Think
✨Know Your Stuff
Make sure you understand the agency's services and recent projects. Familiarise yourself with their approach to account management and how they handle client relationships. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed multiple projects or built strong client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Ask Smart Questions
Come prepared with insightful questions about the agency's culture, team dynamics, and future projects. This not only shows your enthusiasm but also helps you gauge if the agency is the right fit for you.
✨Demonstrate Your Team Spirit
Since collaboration is key in this role, be ready to discuss how you've worked effectively within a team. Share examples of how you've contributed to team performance and supported colleagues in achieving common goals.
