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- Tasks: Manage client accounts and deliver creative projects across marketing, web, and design.
- Company: Dynamic agency in Glasgow with a focus on creativity and client relationships.
- Benefits: 25 days holiday, flexible hours, private healthcare, and training budget.
- Why this job: Join a vibrant team and make a real impact on exciting projects.
- Qualifications: Experience in account management and strong project management skills.
- Other info: Opportunity for career growth and a supportive, collaborative environment.
The predicted salary is between 30000 - 42000 £ per year.
We are on the lookout for an experienced Account Manager to join the Client Services team within our growing agency. You’ll ideally have an agency background, be used to working across multiple campaigns and projects at any one time and have the ability to help us grow and retain key clients across marketing, web and design.
You’ll be fully immersed in the end-to-end delivery of projects including website design & build, search marketing, media and design, reporting to an Account Director within the team.
Building strong relationships with clients will be a key part of this role, and in particular the successful candidate will be expected to work closely day to day with both our client’s internal teams and our in-house agency team. You’ll have a strong understanding of the creative process, and an awareness of how commercial considerations drive business and client outcomes.
This is a full-time role based in our office in Glasgow, there is flexibility for some remote work, and an expectation for you to be out of the office regularly meeting with clients and new business prospects.
No two days are the same, and many of our projects are fast paced and creative.
- Strong account management and client service skills, with a clear understanding of how to deliver value for clients
- Excellent project management skills, with the ability to manage multiple projects and deadlines, delivering work on time, on brief, and on budget
- Confident working directly with clients to deliver projects across a range of marketing disciplines
- Strong understanding of digital marketing channels and their role within wider campaigns
- Some experience delivering website projects from brief through to launch
- Proactive in building trusted, long-term client relationships
- Support the Account Director in the successful retention and growth of client accounts
- Ability to write clear, detailed briefs for internal and external teams and lead campaign and project wash-ups
- Experience in financial planning, forecasting and budget management skills, working to deliver this alongside your Account Director
- A collaborative team player who contributes to improving team performance
- Ability to work collaboratively and independently (training offered, and support from wider team available to you)
The last 2-3 years has seen us attract a host of new clients across entertainment, healthcare, leisure and the arts, and in turn this has seen us shape our service offering. We are now a proud mix of marketers (media buying, PPC, SEO, email, content), design (web, print, videography, animation) and developers.
The agency has recently moved office and is based in Glasgow city centre.
- 25 days holiday + bank holidays
- Option to increase holiday allowance each year by a further 2 weeks
- Flexible choice on working hours (staggered across team)
- Enhanced maternity & paternity leave
- Contribution pension scheme
- Private Healthcare
- Group Life Assurance
- Training budget per staff member - bookable by you for courses and conferences
- Sabbatical (a month off paid, on us!)
- Two 'Give Back Days' each year to support charity work of your choice
- Annual summer trip on us
- Bigger Picture - we support charities and small businesses via free support and project work.
No agencies please.
Manager, Account Executive in Glasgow employer: Big Think
Contact Detail:
Big Think Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Account Executive in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work. Whether it's successful campaigns or creative projects, having tangible evidence of your abilities can really impress potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, even if they’re not hiring. A well-timed email can lead to opportunities you never expected.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which we totally appreciate!
We think you need these skills to ace Manager, Account Executive in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your agency experience and showcase how you've successfully managed multiple projects. We want to see how you can help us grow and retain key clients!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your understanding of the creative process and how you’ve built strong client relationships in the past.
Showcase Your Project Management Skills: We love a good project manager! In your application, give examples of how you've delivered projects on time and on budget. This will show us that you can handle the fast-paced environment we thrive in.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Big Think
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with the projects you’ve worked on, especially those related to account management and client services. Be ready to discuss specific campaigns, your role in them, and how you contributed to their success. This will show your potential employer that you can handle multiple projects and understand the creative process.
✨Build Rapport with Your Interviewers
Since building strong relationships with clients is key for this role, practice establishing rapport during your interview. Use active listening, ask thoughtful questions about the agency's clients, and share relevant experiences that demonstrate your ability to connect with people. This will highlight your interpersonal skills and show that you’re a great fit for their team.
✨Demonstrate Your Project Management Skills
Be prepared to discuss your project management experience in detail. Share examples of how you’ve managed deadlines, budgets, and client expectations in past roles. Highlight any tools or methodologies you’ve used to keep projects on track, as this will reassure them of your ability to deliver work on time and on budget.
✨Showcase Your Understanding of Digital Marketing
Since the role requires a strong understanding of digital marketing channels, brush up on the latest trends and best practices. Be ready to discuss how different channels can work together within wider campaigns. This knowledge will demonstrate your expertise and commitment to delivering value for clients.
