At a Glance
- Tasks: Lead the team and create unforgettable guest experiences at Frankie & Benny’s.
- Company: Join a vibrant and inclusive restaurant known for great food and fun vibes.
- Benefits: Enjoy flexible hours, 50% off meals, and awesome perks like gym discounts.
- Other info: Be part of a supportive team where you can grow and be yourself.
- Why this job: Step into a leadership role and thrive in a fast-paced, energetic environment.
- Qualifications: A positive attitude and love for hospitality are all you need to apply.
The predicted salary is between 28000 - 30000 £ per year.
Step Up and Lead the Floor – Become a Supervisor at Frankie & Benny’s! At Frankie & Benny’s, we believe the best moments in life are shared—over pizza, burgers, laughter, and unforgettable memories. If you love great food and great vibes, and you’re ready to lead a team that delivers amazing guest experiences, we’d love to welcome you as a Front of House Supervisor!
Why Join Frankie & Benny’s? We know that happy teams create the best experiences, so we offer:
- Hourly pay and opportunity to earn Tronc
- A Place for Everyone— We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring passion and leadership, there’s a seat at our table for you!
- Flexible Working— Contracts that fit your lifestyle.
- Awesome Discounts— 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
- Wellbeing & Support— Our Employee Program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
- Career Growth— Fully funded apprenticeships and development opportunities (Hospitality Supervisor Level 3).
- Perks & Rewards— Free meals on shift, early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
- Team Celebrations— Competitions, team parties, and chances to win e-points to spend on your favourite retailers.
What You’ll Do as a Supervisor:
- Open and close the restaurant securely and confidently.
- Lead the floor— Work closely with the Management Team to run smooth, successful shifts.
- Be the go-to person— Support both Front and Back of House teams and build strong relationships.
- Deliver standout service— Make sure every guest leaves with a smile.
- Thrive in the buzz— Bring energy and confidence to a fast-paced, high-energy environment.
Who We’re Looking For: If you love hospitality, enjoy chatting with people, and take pride in making guests feel welcome, you could be exactly who we’re looking for. At Frankie & Benny’s, our front of house teams are the face of everything we do. From warm welcomes and great service to creating those little moments that keep guests coming back, you’ll play a big part in making every visit feel special. You’ll be part of a friendly, supportive team where you can be yourself, learn new skills, and grow in confidence. We’re proud to be an inclusive workplace where everyone belongs. If you need any reasonable adjustments during the hiring process, just let us know – we’re always happy to help.
Thinking about using AI tools for your application? They can help you get started, but what really stands out to us is you – your personality, enthusiasm, and love for looking after guests.
What’s the process? Application → CV review → interview → offer and onboarding. You don’t need loads of experience – just a positive attitude, a smile, and a genuine love for hospitality. If you enjoy working with people and being part of a buzzing restaurant team, we’d love to welcome you to Frankie & Benny’s!
Ready to bring your energy to the floor? Apply now and start your leadership journey with Frankie & Benny’s!
Supervisor - FB Newcastle in Newcastle upon Tyne employer: Big Table Group
At Frankie & Benny’s, we pride ourselves on creating a vibrant and inclusive work environment where individuality is celebrated. As a Supervisor in our Newcastle location, you'll enjoy flexible working hours, fantastic discounts, and numerous opportunities for career growth, including fully funded apprenticeships. Join a supportive team that values your passion for hospitality and offers a range of wellbeing initiatives to ensure you thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - FB Newcastle in Newcastle upon Tyne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Big Table Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Big Table Group
Don't be shy about reaching out to Big Table Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor - FB Newcastle in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Big Table Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Big Table Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
