At a Glance
- Tasks: Deliver top-notch customer service and promote food and beverage sales at the airport.
- Company: ARE Ltd, a dynamic company in the heart of Horley.
- Benefits: Enjoy meals on duty and pension options while working.
- Other info: Flexible shifts with opportunities for personal growth.
- Why this job: Join a fast-paced environment and enhance your customer service skills.
- Qualifications: Basic English and Maths skills; eagerness to learn health and safety standards.
The predicted salary is between 24000 - 30000 £ per year.
ARE Ltd in Horley is hiring a Front of House Team Member on a 60-day fixed-term contract.
You will deliver first-class customer service, take orders, and promote food and beverage sales in a fast-paced airport environment.
We seek outgoing individuals with a good basic education in English and Maths, and a willingness to learn health and safety standards.
Shifts may include early mornings or late finishes, with benefits including meals on duty and pension options.
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Airport Front of House Team Member (60-day Temp) in Horley employer: Big Smoke Gatwick
ARE Ltd in Horley offers a dynamic and supportive work environment for Front of House Team Members, where exceptional customer service is at the heart of our operations. Employees enjoy benefits such as meals on duty and pension options, alongside opportunities for personal growth and development in a vibrant airport setting. Join us to be part of a team that values enthusiasm and dedication, making every day rewarding and engaging.
StudySmarter Expert Advice🤫
We think this is how you could land Airport Front of House Team Member (60-day Temp) in Horley
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Big Smoke Gatwick.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Big Smoke Gatwick. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Airport Front of House Team Member (60-day Temp) in Horley
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Big Smoke Gatwick.
How to prepare for a job interview at Big Smoke Gatwick
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Big Smoke Gatwick's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Big Smoke Gatwick offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
