At a Glance
- Tasks: Deliver top-notch customer service and serve delicious food and drinks.
- Company: Big Smoke Gatwick, a vibrant spot in Crawley airport.
- Benefits: Enjoy tips, free meals on duty, and health benefits.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Join a lively team and create memorable experiences for travellers.
- Qualifications: Basic English and Maths skills; eagerness to learn about health and safety.
The predicted salary is between 20000 - 25000 € per year.
Big Smoke Gatwick, located in Crawley, is seeking a Front of House Team Member to provide exceptional customer service in a buzzing airport environment. This role demands a hardworking and enthusiastic team player who is passionate about food and beverages.
Your key duties will include serving customers courteously and maintaining a good knowledge of all offerings. A general education in English and Maths is required, alongside a readiness to learn about health and safety standards.
Benefits include tips, free meals while on duty, and access to a health.
Airport Front of House Pro: Guest Service & Hospitality employer: Big Smoke Gatwick
Big Smoke Gatwick is an excellent employer that fosters a vibrant and supportive work culture, perfect for those passionate about hospitality. Located in the bustling environment of Crawley airport, employees enjoy benefits such as tips, complimentary meals during shifts, and opportunities for personal growth within the dynamic food and beverage sector. Join our team to be part of a dedicated group that values hard work and enthusiasm, ensuring every guest has a memorable experience.
StudySmarter Expert Advice🤫
We think this is how you could land Airport Front of House Pro: Guest Service & Hospitality
✨Tip Number 1
Get to know the company! Research Big Smoke Gatwick and understand their values and offerings. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate real-life scenarios you might face at the airport. Being able to handle tricky situations with a smile will set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn or at local events. They can provide insider tips and maybe even refer you for the position, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, we love seeing enthusiastic candidates who are keen to join our vibrant team at Big Smoke Gatwick!
We think you need these skills to ace Airport Front of House Pro: Guest Service & Hospitality
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and beverages shine through! We want to see that you’re genuinely excited about providing top-notch customer service in a buzzing environment like Big Smoke Gatwick.
Tailor Your CV:Make sure your CV highlights any relevant experience in hospitality or customer service. We love seeing how your past roles have prepared you for this Front of House position, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. A well-structured application goes a long way!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Big Smoke Gatwick
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at Big Smoke Gatwick. Being able to discuss the menu confidently will show your enthusiasm for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this is crucial in a busy airport environment.
✨Demonstrate Team Spirit
As a Front of House Team Member, teamwork is essential. Be ready to share experiences that highlight your ability to work well with others, especially in high-pressure situations typical of an airport setting.
✨Understand Health and Safety Standards
Brush up on basic health and safety regulations relevant to food service. Showing that you’re knowledgeable and ready to learn more will reflect your commitment to maintaining a safe environment for both customers and staff.
