At a Glance
- Tasks: Support and troubleshoot critical business applications while improving support functions.
- Company: Join a well-established international business in Wolverhampton.
- Benefits: Competitive salary up to £40,000 and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on continuous improvement.
- Why this job: Make a real impact by enhancing systems that drive business success.
- Qualifications: Experience in application support, preferably with Microsoft Dynamics AX knowledge.
The predicted salary is between 40000 - 40000 £ per year.
Big Red Recruitment is seeking an experienced ERP Support Analyst to join a well-established international business in Wolverhampton. In this role, you’ll support and troubleshoot critical business applications, manage incidents, and improve overall support functions.
The ideal candidate will have experience in application support, ideally with knowledge of Microsoft Dynamics AX and ITIL principles.
The position offers a salary of up to £40,000.
ERP & Application Support Analyst - Own & Improve Systems in Stratford-upon-Avon employer: Big Red Recruitment
Join a dynamic and supportive team at a well-established international business in Wolverhampton, where your expertise as an ERP Support Analyst will be valued and nurtured. With a strong focus on employee growth and development, we offer competitive salaries, a collaborative work culture, and opportunities to enhance your skills in application support. Experience the unique advantage of working in a thriving environment that prioritises innovation and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land ERP & Application Support Analyst - Own & Improve Systems in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to your connections in the ERP and application support field. You never know who might have a lead on a job or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of Microsoft Dynamics AX and ITIL principles. We recommend practising common interview questions related to application support to show you're the right fit.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific incidents you've managed and how you improved support functions. Real-life examples will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace ERP & Application Support Analyst - Own & Improve Systems in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with ERP systems and application support. We want to see how your skills align with the role, so don’t be shy about showcasing your knowledge of Microsoft Dynamics AX!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the ERP Support Analyst role. Share specific examples of how you've improved support functions in the past – we love a good success story!
Show Off Your ITIL Knowledge:Since ITIL principles are key for this role, make sure to mention any relevant certifications or experiences. We appreciate candidates who understand best practices in IT service management, so let us know how you’ve applied these principles before.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Big Red Recruitment
✨Know Your ERP Systems
Make sure you brush up on your knowledge of Microsoft Dynamics AX. Be ready to discuss how you've used it in previous roles and any specific challenges you've overcome. This will show that you're not just familiar with the system, but that you can truly leverage it to improve support functions.
✨Understand ITIL Principles
Since the role involves managing incidents, having a solid grasp of ITIL principles is crucial. Prepare to explain how you've applied these principles in past experiences, particularly in incident management and service improvement. This will demonstrate your ability to enhance overall support functions.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to troubleshoot a hypothetical issue. Practice articulating your thought process clearly and logically. This will help interviewers see how you approach problem-solving and your ability to think on your feet.
✨Show Enthusiasm for Continuous Improvement
This role is all about owning and improving systems, so be prepared to discuss how you've contributed to process improvements in the past. Share specific examples of how you've identified issues and implemented solutions, showcasing your proactive attitude towards enhancing application support.
