Service Transition Manager

Service Transition Manager

Full-Time 72000 - 108000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a major outsourcing transformation and manage complex service transitions.
  • Company: Big Red Recruitment, a forward-thinking recruitment company.
  • Benefits: Competitive salary up to £90k, hybrid work model, and career-defining opportunities.
  • Why this job: Shape the future of critical services and make a real impact.
  • Qualifications: Experience in contract exits, multi-supplier setups, and operational environments.
  • Other info: Inclusive workplace with a focus on neurodiversity and reasonable adjustments.

The predicted salary is between 72000 - 108000 £ per year.

Join to apply for the Service Transition Manager role at Big Red Recruitment. Lead a Major Outsourcing Transformation. Hybrid (commutable to the Midlands) | Salary: Up to £90k.

Ready for a role that matches your appetite for big, complex, career-defining change? Here’s your chance to take command of one of the UK’s most significant service transitions.

As Service Transition Manager, you become the strategist, the orchestrator and the steady hand behind a full-scale shift in how critical operational, data and tech services are delivered. This isn’t a routine handover; it’s a high-impact, multi-party transformation where your experience genuinely shapes the future.

What you’ll take ownership of:

  • Steering the end-to-end exit from a major outsourcing arrangement
  • Moving services, data, people and processes to new providers or in-house teams
  • Keeping multiple suppliers aligned and cooperative through sensitive phases
  • Ensuring all contractual, commercial and operational requirements are covered
  • Leading governance, challenging suppliers and keeping senior stakeholders aligned

What you’ll bring:

  • Confidence navigating contract exits, legal complexities and multi-supplier setups
  • A knack for mapping and understanding complex operational environments
  • Strong influence, resilience and leadership in politically sensitive situations
  • Utilities or energy-style environments
  • TUPE-heavy transitions
  • Coordinating simultaneous operational, data and technology change

Why it’s worth it:

You’ll safeguard continuity today while helping to redesign how critical services operate for the future. High visibility, real responsibility and a transformation that actually matters.

We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

Seniority level: Mid-senior level

Employment type: Full-time

Job function: Information Technology, Management, and General Business

Industries: Utilities, Energy Technology, and Oil and Gas

Service Transition Manager employer: Big Red Recruitment

At Big Red Recruitment, we pride ourselves on being an exceptional employer that champions innovation and transformation in the utilities and energy sectors. Our hybrid work model allows for flexibility while being commutable to the Midlands, fostering a collaborative culture where your contributions are valued and recognised. With a strong commitment to employee growth, we offer opportunities for professional development and a supportive environment that embraces diversity and inclusion, making it a truly rewarding place to advance your career as a Service Transition Manager.
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Contact Detail:

Big Red Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Transition Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Transition Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by researching the company and its recent projects. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their major outsourcing transformation.

✨Tip Number 3

Practice your storytelling skills! Be ready to share specific examples of how you've navigated complex transitions in the past. This will help you demonstrate your experience and influence in politically sensitive situations.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making the process as smooth as possible for you.

We think you need these skills to ace Service Transition Manager

Service Transition Management
Outsourcing Transformation
Contract Management
Stakeholder Management
Operational Change Coordination
Leadership
Influence and Resilience
Understanding of TUPE Regulations
Complex Operational Mapping
Multi-Supplier Management
Governance and Compliance
Communication Skills
Problem-Solving Skills
Adaptability in Sensitive Situations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the Service Transition Manager role. Highlight your experience with outsourcing transformations and managing complex operational environments. We want to see how your skills align with what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of your past successes in similar positions, especially around navigating contract exits and leading multi-party transformations.

Showcase Your Leadership Skills: As a Service Transition Manager, leadership is key. In your application, emphasise your ability to influence and align multiple stakeholders. We want to know how you've successfully managed sensitive situations in the past!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team at Big Red Recruitment!

How to prepare for a job interview at Big Red Recruitment

✨Know Your Transition Strategies

Familiarise yourself with various service transition strategies, especially in outsourcing contexts. Be ready to discuss specific examples from your past experiences where you successfully navigated complex transitions, highlighting your role in steering the process.

✨Understand the Legal Landscape

Brush up on TUPE regulations and any legal complexities related to contract exits. Being able to articulate how you've managed these aspects in previous roles will show your depth of knowledge and confidence in handling sensitive situations.

✨Showcase Your Leadership Skills

Prepare to demonstrate your leadership style and how you influence stakeholders during transitions. Think of scenarios where you’ve had to align multiple suppliers or manage politically sensitive situations, and be ready to share those stories.

✨Ask Insightful Questions

Come prepared with questions that show your understanding of the role and the company’s challenges. Inquire about their current transition processes or how they handle supplier alignment, which will reflect your genuine interest and strategic thinking.

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