Big Red Recruitment is seeking a Senior CRM Engagement Manager to lead customer-facing CRM projects and oversee a team of delivery professionals. This strategic and hands-on role focuses on understanding customer challenges, crafting CRM roadmaps, and delivering through to successful outcomes with Implementation Consultants handling configuration.
The ideal candidate has 7+ years' CRM project management experience, proficiency with Salesforce/Dynamics, and strong leadership and stakeholder
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Senior CRM Engagement Lead: Strategy & Delivery employer: Big Red Recruitment
Join a forward-thinking B2B SaaS software business in Reading as a Service Desk Manager, where you will have the autonomy to lead transformative changes in customer support. With a strong emphasis on innovation through AI and automation, this role offers a dynamic work culture that fosters continuous improvement and professional growth. Enjoy competitive compensation, a performance-related bonus, and the opportunity to shape the future of service management in a collaborative environment.
