Senior 1st Line IT Support Engineer Hybrid, Azure & M365

Senior 1st Line IT Support Engineer Hybrid, Azure & M365

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Big Red Recruitment

At a Glance

  • Tasks: Own incidents, troubleshoot issues, and support UK users in a dynamic IT environment.
  • Company: Join a large enterprise with a friendly and collaborative IT team.
  • Benefits: Enjoy hybrid flexibility, learning opportunities, and a supportive work culture.
  • Other info: Opportunity to grow your IT skills in a busy and engaging workplace.
  • Why this job: Gain hands-on experience with real systems while making a difference for users.
  • Qualifications: 12+ months helpdesk experience, strong communication, and knowledge of Windows 10/11 and M365.

The predicted salary is between 40000 - 50000 £ per year.

Big Red Recruitment is seeking a proactive 1st Line IT Support agent for a large enterprise, based onsite in Hinckley with hybrid flexibility (2 days on-site).

You’ll own incidents, troubleshoot, and learn on real systems and projects, supporting UK users and collaborating with a friendly IT team.

We’re looking for 12+ months on a busy helpdesk, strong communication, and solid knowledge of Windows 10/11, M365, Active Directory, TCP/IP basics, with ITIL awareness.

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Senior 1st Line IT Support Engineer Hybrid, Azure & M365 employer: Big Red Recruitment

At Big Red Recruitment, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our employees to thrive. Our hybrid work model in Coventry not only offers flexibility but also comes with a competitive benefits package, including 28 days of holiday, a robust pension scheme, and dedicated employee assistance, ensuring that our team members feel valued and supported in their professional growth.

Big Red Recruitment

Contact Details:

Big Red Recruitment Recruitment Team

We think you need these skills to ace Senior 1st Line IT Support Engineer Hybrid, Azure & M365

1st Line IT Support
Windows 10/11
M365
Active Directory
TCP/IP Basics
ITIL Awareness
Incident Management