Platform Delivery Lead β€” End-to-End Customer Journey in Milton Keynes

Platform Delivery Lead β€” End-to-End Customer Journey in Milton Keynes

Milton Keynes Full-Time On-site
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Big Red Recruitment in the UK is seeking a Product Platform Delivery Lead to own the end-to-end customer journey on a major regulated national programme. The platform comprises several product components, aligned across three or four agile squads with fixed legislative go-live dates.

The role starts in the UK and may widen to Europe as more programmes come on board. You will coordinate dependencies, define user journeys, and work with customers on requirements and statements of work, applying

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Platform Delivery Lead β€” End-to-End Customer Journey in Milton Keynes employer: Big Red Recruitment

Join a forward-thinking B2B SaaS software business in Reading as a Service Desk Manager, where you will have the autonomy to lead transformative changes in customer support. With a strong emphasis on innovation through AI and automation, this role offers a dynamic work culture that fosters continuous improvement and professional growth. Enjoy competitive compensation, a performance-related bonus, and the opportunity to shape the future of service management in a collaborative environment.

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Contact Details:

Big Red Recruitment Recruitment Team