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- Tasks: Lead a dynamic team in IT operations, focusing on cloud, security, and service management.
- Company: Join Big Red Recruitment, a tech-driven company delivering real-time data services globally.
- Benefits: Enjoy hybrid working, bonuses up to 20%, and a holiday buy/sell scheme.
- Why this job: Be part of a collaborative culture where your ideas drive real change and innovation.
- Qualifications: Proven IT leadership experience with strong Azure and cybersecurity knowledge required.
- Other info: We value diversity and offer reasonable adjustments for interviews.
The predicted salary is between 72000 - 108000 £ per year.
We are seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resources. You’ll play a key role in a fast-paced, tech-led company that delivers real-time data and broadcast services to global customers.
In this role, you will:
- Own cloud operations across Azure and drive platform performance and cost optimisation
- Oversee security engineering, audits, pen testing, and compliance
- Lead change and incident management and support services (24/7)
- Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing
- Collaborate with exec leadership weekly to drive strategy and improvement
We are looking for someone who:
- Has proven experience in IT operational leadership roles
- Possesses strong knowledge of Azure, DevOps/cloud engineering, and platform reliability
- Has experience driving observability and monitoring strategies across large-scale services
- Has good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes
- Has vendor, contract, and license management experience across software and infrastructure suppliers
- Is a skilled communicator with experience managing stakeholders across business and technical teams
- Has budget responsibility and comfort presenting performance data and financial plans
You’ll influence everything from board-level reporting to hands-on platform improvements, and join a collaborative culture where change is welcomed.
Hybrid working – 2x days Milton Keynes based per week, 1x day Central London based per week, 2x days working remotely.
Benefits – Bonus up to 20%, pension contribution up to 10%, holiday buy and sell scheme + more!
We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Head of Information Technology Operations employer: Big Red Recruitment
Contact Detail:
Big Red Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Information Technology Operations
✨Tip Number 1
Familiarise yourself with Azure and its services, as this role heavily focuses on cloud operations. Consider obtaining relevant certifications or completing online courses to demonstrate your expertise in Azure and cloud platform engineering.
✨Tip Number 2
Network with professionals in the IT operations field, especially those who have experience in leadership roles. Attend industry events or join online forums to connect with others and gain insights into best practices and trends in technology operations.
✨Tip Number 3
Prepare to discuss your experience with incident management and service delivery. Be ready to share specific examples of how you've successfully led teams through challenges and implemented improvements in operational efficiency.
✨Tip Number 4
Showcase your communication skills by engaging with the job poster or recruiters directly. Ask insightful questions about the company culture and expectations for the role, which will demonstrate your genuine interest and proactive approach.
We think you need these skills to ace Head of Information Technology Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT operational leadership, particularly with Azure and cloud engineering. Use specific examples that demonstrate your skills in managing teams and driving performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with security practices, vendor management, and your ability to communicate effectively with stakeholders.
Highlight Relevant Achievements: In your application, focus on quantifiable achievements related to platform reliability, cost optimisation, and incident management. This will help you stand out as a candidate who can deliver results.
Prepare for Interviews: If selected for an interview, be ready to discuss your strategic vision for IT operations. Prepare to share how you've successfully led teams and managed budgets, as well as your approach to cybersecurity and compliance.
How to prepare for a job interview at Big Red Recruitment
✨Showcase Your Leadership Experience
As a Head of Information Technology Operations, you'll need to demonstrate your proven experience in IT operational leadership roles. Prepare specific examples of how you've successfully led teams, managed projects, and driven performance improvements in previous positions.
✨Demonstrate Technical Proficiency
Make sure to highlight your strong knowledge of Azure, DevOps, and cloud engineering. Be ready to discuss your experience with platform reliability and how you've implemented observability and monitoring strategies in large-scale services.
✨Communicate Effectively
As a skilled communicator, you should be prepared to discuss how you've managed stakeholders across both business and technical teams. Practice articulating complex technical concepts in a way that is accessible to non-technical audiences, as this will be crucial in your role.
✨Prepare for Budget Discussions
Since you'll have budget responsibility, be ready to present performance data and financial plans confidently. Familiarise yourself with the financial aspects of your previous roles and think about how you can optimise costs while maintaining high service levels.
