At a Glance
- Tasks: Provide 2nd and 3rd line support for key housing systems and enhance functionality.
- Company: Purpose-led organisation focused on technology and transformation.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on collaboration and innovation.
- Why this job: Make a real difference in housing systems while developing your tech skills.
- Qualifications: Experience in Application Support and SQL, with strong engagement skills.
The predicted salary is between 30000 - 40000 β¬ per year.
A Midlands-based Purpose-Led Organisation is seeking an Application Support Analyst for their Technology & Transformation team. This role focuses on providing 2nd and 3rd line support for key business systems, enhancing functionality, and working closely with stakeholders.
Specific experience with Housing Management Systems, particularly Northgate, is essential. Applicants should possess a strong background in Application Support and SQL, with engagement skills to thrive in a fast-paced environment.
2nd/3rd Line Application Support β Housing Systems in Birmingham employer: Big Red Recruitment
Join a Midlands-based Purpose-Led Organisation that prioritises employee well-being and professional growth. With a collaborative work culture, we offer comprehensive training and development opportunities, ensuring you can enhance your skills while making a meaningful impact in the community. Our commitment to innovation and support for Housing Management Systems makes this an exciting place to advance your career in Application Support.
StudySmarter Expert Adviceπ€«
We think this is how you could land 2nd/3rd Line Application Support β Housing Systems in Birmingham
β¨Tip Number 1
Network like a pro! Reach out to your connections in the housing systems space, especially those who work with Northgate. A friendly chat can lead to insider info about job openings or even a referral.
β¨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience with SQL and application support. Bring examples of how you've enhanced functionality in previous roles.
β¨Tip Number 3
Prepare for the interview! Research the organisation's mission and values, and think about how your background aligns with their purpose-led approach. This will help you stand out as a candidate who truly fits their culture.
β¨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace 2nd/3rd Line Application Support β Housing Systems in Birmingham
Some tips for your application π«‘
Tailor Your CV:Make sure your CV highlights your experience with Housing Management Systems, especially Northgate. We want to see how your skills align with the role, so donβt be shy about showcasing your Application Support background!
Show Off Your SQL Skills:Since SQL is a key part of this role, include specific examples of how you've used it in past positions. We love seeing practical applications of your skills, so let us know how youβve solved problems using SQL.
Engagement is Key:This role involves working closely with stakeholders, so make sure to mention any relevant experience you have in engaging with different teams. Weβre looking for someone who can communicate effectively and thrive in a fast-paced environment!
Apply Through Our Website:We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows us youβre keen on joining our Purpose-Led Organisation!
How to prepare for a job interview at Big Red Recruitment
β¨Know Your Systems
Make sure you brush up on your knowledge of Housing Management Systems, especially Northgate. Be ready to discuss how you've used these systems in previous roles and any specific challenges you've overcome.
β¨Showcase Your SQL Skills
Since SQL is a key requirement, prepare to demonstrate your proficiency. Think of examples where you've used SQL to solve problems or enhance system functionality, and be ready to explain your thought process.
β¨Engage with Stakeholders
This role involves working closely with stakeholders, so practice how you would communicate technical information to non-technical users. Prepare examples of how you've successfully engaged with different teams in the past.
β¨Stay Calm Under Pressure
Given the fast-paced environment, it's crucial to show that you can handle pressure. Think of scenarios where you've had to troubleshoot issues quickly and effectively, and be prepared to share those experiences during the interview.