Genesys Cloud CX Specialist – CC Developer (Hybrid) in Birmingham

Genesys Cloud CX Specialist – CC Developer (Hybrid) in Birmingham

Birmingham Temporary 60750 - 74250 £ / year (est.) Hybrid
Big Red Recruitment Midlands Ltd

At a Glance

  • Tasks: Deliver exciting projects like automated callbacks and AI post-call summaries.
  • Company: Join a national not-for-profit with a large contact centre.
  • Benefits: Competitive rate of £450 per day and hybrid work arrangement.
  • Other info: 4-month contract with opportunities for professional growth.
  • Why this job: Make a real impact on innovative projects in a growing tech environment.
  • Qualifications: Experience in Genesys Cloud CX and strong development skills.

The predicted salary is between 60750 - 74250 £ per year.

Genesys Cloud CX Technical Specialist/Developer is sought for a national not-for-profit with a large contact centre.

The role is a 4-month contract, outside IR35, based in Birmingham with a hybrid arrangement (two to three days on site).

Start ASAP.

Rate £450 per day.

You will deliver three priority projects on a platform that went live within the last year, including automated callbacks, AI post-call summaries, and ID verification in the IVR.

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Genesys Cloud CX Specialist – CC Developer (Hybrid) in Birmingham employer: Big Red Recruitment Midlands Ltd

Join a forward-thinking organisation that prioritises innovation and collaboration in the heart of London. As a Data Engineer, you'll be part of a dynamic team dedicated to enhancing a cutting-edge cloud-based data platform, with opportunities for professional growth and development. Enjoy a flexible work culture that values your contributions while allowing you to work remotely, visiting the office just twice a month to foster teamwork and connection.

Big Red Recruitment Midlands Ltd

Contact Details:

Big Red Recruitment Midlands Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Genesys Cloud CX Specialist – CC Developer (Hybrid) in Birmingham

✨Get Involved in Open-Source Projects

Diving into open-source projects is a brilliant way to showcase your skills and connect with other developers in the community. Not only will you beef up your GitHub profile but you might also catch the eye of someone at Big Red Recruitment Midlands Ltd who values hands-on experience over just theory.

✨Attend Local Tech Meetups

Tech meetups are gold mines for networking and discovering job opportunities, especially in the fast-paced world of software engineering. Check out local listings for events in your area and don’t shy away from introducing yourself. This could lead directly to a temporary position at Big Red Recruitment Midlands Ltd!

✨Showcase Your Work Online

With temporary roles, it’s all about standing out in a short space of time. Create a portfolio website where you highlight your projects and skills. Talk about your code, and provide links to your GitHub repositories. This will not only demonstrate your abilities but will also make it easier for recruiters at Big Red Recruitment Midlands Ltd to see what you bring to the table.

✨Leverage Temporary Job Boards

Don’t forget to check specialised job boards for temporary software development roles. Websites like We Work Remotely or Remote OK often list short-term gigs that can be a perfect fit. Apply directly through our website as well, making sure your application is sharp—temporary roles can move fast!

We think you need these skills to ace Genesys Cloud CX Specialist – CC Developer (Hybrid) in Birmingham

Genesys Cloud CX
Contact Centre Solutions
IVR Development
Automated Callbacks
AI Integration
Project Delivery
Technical Development

Some tips for your application 🫡

Show Off Your Tech Skills:Make sure your CV highlights your tech stack and any programming languages you’re proficient in. Include specifics about any frameworks or technologies you’ve worked with; they can make you stand out in the sea of applicants. It’s all about showing that you have the chops we need at Big Red Recruitment Midlands Ltd!

Portfolio 2.0:Since you’re applying for a temporary gig, it’s super important to showcase a portfolio that highlights your best projects. Include links to GitHub or any personal projects that demonstrate what you can do in a real-world environment. This gives us a taste of your style and your problem-solving approach!

Keep It Brief and Relevant:With a temporary position, we want to see your ability to hit the ground running. Be concise in your CV and cover letter; stick to experiences that directly relate to the role. Highlight any previous temporary roles or freelance gigs that show your adaptability and quick learning!

Tailor Your Cover Letter:Don’t just send a generic cover letter. Personalise it for Genesys Cloud CX Specialist – CC Developer (Hybrid) at Big Red Recruitment Midlands Ltd! Mention why this temporary role excites you and how you see yourself contributing in the short run. Show us what you've got and why you're the one for this quick turn-around!

How to prepare for a job interview at Big Red Recruitment Midlands Ltd

✨Nail the Technical Skills

For a software engineering role, you'll likely face technical questions or coding tasks during your interview. Brush up on the relevant programming languages and frameworks that Big Red Recruitment Midlands Ltd uses, and don’t forget to practice some coding challenges on platforms like LeetCode or HackerRank. Showing your coding prowess can really make you stand out!

✨Prepare for System Design Questions

Even for a temporary role, having a grasp of system design principles can be crucial. Be ready to discuss how you would architect a software solution, including discussing trade-offs, scalability, and performance considerations. Having examples from previous projects can really show off your analytical thinking.

✨Demonstrate Your Adaptability

Since this is a temporary role, you'll want to emphasise your ability to hit the ground running. Highlight experiences where you quickly adapted to new technologies or teams. Let’s make it clear to the interviewers at Big Red Recruitment Midlands Ltd that you can learn on the job and deliver results in a short timeframe!

✨Show Off Your Portfolio

Make sure to have a portfolio or GitHub ready showcasing your projects. Having tangible evidence of what you've done—be it personal projects, contributions to open-source, or previous work—can convey how capable you are. Tailor this for what might interest Big Red Recruitment Midlands Ltd, so it's relevant and sparks conversation during your interview.