At a Glance
- Tasks: Support the sales team and enhance customer experiences in a fast-growing tech business.
- Company: Join a dynamic tech company with ambitious growth plans and a collaborative culture.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Other info: Fast-paced environment with excellent career progression opportunities.
- Why this job: Make a real impact by shaping customer success initiatives and driving account growth.
- Qualifications: Experience in sales support or customer success, with strong communication skills.
The predicted salary is between 30000 - 30000 £ per year.
Join a growing tech business where you'll make a real impact. We're recruiting for an established technology business looking for a proactive Sales Support Executive to join its commercial team. The business combines two specialist divisions: An established Managed Service Provider (MSP) delivering IT support, cloud, Microsoft 365 and cyber security solutions, and a growing software business developing compliance and contractor management platforms used by major organisations across the UK and Europe. With 100+ customer sites and ambitious growth plans, this is an opportunity to play a key role in a business that's expanding fast.
Opportunity
This is more than a typical sales support role. Working closely with the Sales Director, technical teams and software specialists, you'll support the entire customer journey from enquiries and quotations through to renewals, customer engagement and account growth. As the business becomes more customer-focused, you'll also have the chance to take ownership of customer success initiatives and help shape the role as it evolves.
Location: Tamworth Hybrid (after probation) Salary: Circa £30,000 + Benefits
What You'll Do
- Prepare quotations, proposals and service agreements
- Manage Microsoft 365 licensing, renewals and customer communications
- Support customers from enquiry through to onboarding
- Coordinate with technical teams to deliver a seamless customer experience
- Arrange customer meetings, demos and account reviews
- Maintain CRM records and sales reporting
- Track renewals and commercial opportunities
- Build strong relationships with existing customers
- Identify cross-sell and upsell opportunities
- Keep customers informed about new services, features and product updates
About You
You’ll be organised, proactive and enjoy building lasting customer relationships. You’ll ideally have:
- Experience in Sales Support, Sales Administration or Customer Success
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Good Microsoft Office skills
- The ability to manage multiple priorities in a fast-paced environment
Nice to Have
- Experience within an IT Managed Service Provider (MSP)
- Knowledge of Microsoft 365, cloud services or cyber security
- Experience using CRM systems
Contact Details:
Big Red Recruitment Midlands Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive in Stafford
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Executive at Big Red Recruitment Midlands Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Big Red Recruitment Midlands Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Executive in Stafford
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Big Red Recruitment Midlands Limited:When writing your cover letter, make sure to tailor your message specifically for Big Red Recruitment Midlands Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Big Red Recruitment Midlands Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Big Red Recruitment Midlands Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Big Red Recruitment Midlands Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Big Red Recruitment Midlands Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
