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- Tasks: Lead and optimise field operations, managing engineering teams and improving service delivery.
- Company: Dynamic services business focused on technology and innovation.
- Benefits: Competitive salary, performance incentives, private medical, and generous holiday allowance.
- Why this job: Shape the future of field operations and make a real impact in a growing company.
- Qualifications: Experience managing distributed engineering teams and strong operational planning skills.
- Other info: Hybrid working model with opportunities for travel and career growth.
The predicted salary is between 43000 - 51000 £ per year.
Do you currently manage a nationwide field operations function? We have a new role available within the organisation for an experienced Field Operations Manager to lead the existing team of direct and indirect engineers within a growing services business. This is a senior role where you will shape and optimise existing technology focused field engineering operations, ensuring the structure, skills, and capacity are aligned with current and future business demands.
You will oversee both direct and indirect engineering teams, assessing workforce capability, geographical coverage, skill sets, and delivery efficiency. A key part of your work will involve reviewing internal and external resource ratios, analysing cost profiles, and developing the right blend of permanent, contract, and partner-delivered services. Your influence will extend into logistics, warehousing, and supply chain operations, implementing improvements and enhanced warehouse management processes.
You will ensure that systems, storage, compliance and stock movements align with the wider technology services strategy - ensuring your field engineers have the right stock, at the right time, in the right place, with the correct contracts in place and negotiated.
Essential:- Experience directly managing large, distributed field engineering teams in a service-driven environment
- Strong operational planning skills, including forecasting, resource modelling, and capacity planning
- Excellent communication skills and the ability to engage effectively at all levels
- A collaborative and structured approach, able to introduce clarity, governance, and continuous improvement
- Experience negotiating commercial contract terms with partner networks
- Previous strategic delivery, ensuring you are thinking about the bigger picture - such as efficiencies, value, customer satisfaction
- A background delivering technology services into retail or hospitality sectors
- An understanding of technology and experience working with ITIL frameworks
- Proficiency across the Microsoft stack, ITSM tools, WMS platforms, and related systems
- Experience managing supply chain or logistics support functions
Permanent position Sheffield based HQ (S20) Hybrid working policy, 2-3 days per week on-site, with UK-based travel ad hoc. Salary £50,000 - £60,000 base.
Benefits: Personal performance related incentives to boost your annual earnings, a cash car allowance of £450 per month, private medical, pension scheme, 25 days holiday BH, and more.
Please apply directly to be considered. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process.
If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Head of Field Operations in Sheffield employer: Big Red Recruitment Midlands Limited
Contact Detail:
Big Red Recruitment Midlands Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Field Operations in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the field operations space. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially in managing distributed teams and optimising operations.
✨Tip Number 3
Showcase your strategic thinking! Be ready to discuss how you've improved efficiencies and customer satisfaction in previous roles. Use specific examples that highlight your operational planning skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re all about equal opportunities, so everyone has a fair shot at landing that dream job.
We think you need these skills to ace Head of Field Operations in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Field Operations role. Highlight your experience managing large, distributed teams and any relevant operational planning skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved operations or led teams in the past. We love a good story!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear, concise language and structure your documents well. We appreciate clarity and professionalism!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets into the right hands. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Big Red Recruitment Midlands Limited
✨Know Your Field Inside Out
Make sure you’re well-versed in the specifics of field operations management. Brush up on your knowledge of logistics, supply chain processes, and technology services relevant to retail or hospitality sectors. This will help you demonstrate your expertise and show that you understand the challenges and opportunities in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed large, distributed teams in the past. Highlight your operational planning skills and how you've improved team efficiency. Be ready to discuss your approach to fostering collaboration and continuous improvement within your teams.
✨Be Ready to Discuss Strategy
Think about the bigger picture and be prepared to talk about your strategic delivery experience. Discuss how you’ve previously assessed workforce capability and aligned resources with business demands. This will show that you can think critically and plan for future growth.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since excellent communication is key for this role, consider how you can engage effectively at all levels. Prepare to discuss how you’ve negotiated commercial contracts and built relationships with partner networks in the past.
