Big Potato’s purpose is to Light Up the Moments We Share Together. Our games are easy-to-learn, laughter-first games that are played by millions of people around the world. Despite being better connected than ever before, quality time together is increasingly rare. Our games bring people together in a way only a good game can.
We have a team that’s ambitious, creative and committed to making brilliant games and shaking things up in the category. And we believe in doing it the right way. We’re bothered about our People, our Customers, our Consumers and the Planet. We’re B-Corp Certified and consistently achieve high Great scores in our employee NPS surveys.
We’re one of the UK’s fastest-growing games companies, and as we scale globally we’re recruiting into our Ecommerce team.
You’ll own the day-to-day trading of our Amazon, TikTok and Shopify accounts, with a strong focus on forecasting, pricing and margin. You’ll lead a team of two Ecommerce Managers, and work closely with Performance Marketing, Operations, Finance and Brand Marketing to keep our ecommerce priorities joined up across the business.
Team leadership & trading
- Manage and develop two Ecommerce Managers, setting clear priorities and helping them grow from reactive account management into proactive commercial ownership
- Lead our weekly ecommerce trading rhythm, making sure actions get followed through to completion
- Act as the day-to-day escalation point for the team, so routine issues don’t need to land on the Ecommerce Director’s desk
- Keep improving how the team works, including where AI and automation can help
Commercial performance
- Own delivery against our ecommerce revenue and profit targets
- Keep a close eye on marketplace and channel performance, spotting opportunities and risks early
- Drive action on key trading metrics: revenue, traffic, conversion, BSR/rank, availability, pricing, profitability and promotions
- Support forecasting, and help shape pricing, margin and promotional strategy with the Ecommerce Director
Amazon, Walmart.com & Target.com
- Oversee commercial and operational performance across our Amazon markets (US, UK, Germany, Canada and beyond)
- Keep marketplace fundamentals — availability, pricing, content, promotions, catalogue health — in great shape
- Coordinate major trading moments like Prime Day, Black Friday/Cyber Monday and Q4
- Support our growing presence on Walmart.com and Target.com, working with the US Retail team on promotional and discount planning
Cross-functional collaboration
- Partner closely with Performance Marketing, Retail/Sales, Operations/Supply Chain, International Sales, Creative and Finance to keep ecommerce priorities coordinated across the business
What we're looking for
- Solid experience in Amazon ecommerce (we’d typically expect around 6+ years, though we care more about what you’ve achieved than the exact number)
- Experience managing and developing people
- A track record of owning significant revenue targets
- Strong commercial and analytical skills, with a good understanding of ecommerce KPIs
- Confidence prioritising, making decisions independently, and constructively challenging others
- A proactive, organised and commercially curious approach
- Comfortable using AI tools such as Claude or ChatGPT to work more effectively
Nice to have (not essential — please apply even without these)
- Experience with Shopify, TikTok Shop, Walmart or Target
- Experience expanding into new international marketplaces
- Advanced Excel/Sheets or BI tool experienceA relevant degree (equivalent experience is just as welcome)
Diversity & inclusion
We want Big Potato, and the games we make, to reflect the wonderfully varied world we’re playing to. We welcome applications from people of all backgrounds, identities and experiences, and we especially encourage applications from groups currently underrepresented in ecommerce and gaming. If you don’t tick every box above but think you’d be great in this role, we’d still love to hear from you.
If you need any adjustments to our recruitment process to help you do your best, just let us know, we’re happy to help.
- Annual Leave Entitlement (Full-time): 16 days, in addition to Bank and Public Holidays.
- We work a four-day week (we were one of the first companies to implement this and we’ve never looked back).
- Enrolment in the Employee Benefit Trust after 12 months (everyone owns a part of the Big Potato)
- Free BUPA private healthcare.
- Access to the Government Pension Scheme.
- Each year you are entitled to a £500 bonus (pro rata) to put towards your holiday.
- Free fruit, snacks, soft drinks, office wine & beers, tea & coffee.
- Discounted gym
- Free monthly yoga
- Monthly paid socials.
- Summer and Christmas Party
- Free games.
- Cycle to work scheme.
- Free eye tests.
- Dog friendly office
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StudySmarter Expert Advice🤫
We think this is how you could land Senior Ecommerce Manager
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Big Potato are looking for when hiring for a Senior Ecommerce Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Big Potato for the Senior Ecommerce Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Big Potato as a Senior Ecommerce Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Big Potato’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Senior Ecommerce Manager.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Big Potato, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Big Potato's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Big Potato. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Big Potato
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Big Potato uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Big Potato. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
