Shipping Manager in London

What’s the role?

We’re an indie board game company based in Clerkenwell. From quiz games to drawing games, TV game shows to mobile apps, we like to turn our hands to all sorts. No matter what the project, we always try to stick to one golden rule: to make sure our games are easy to understand, fun to play and guaranteed to get the party started.

We’re on the hunt for a Shipping Manager to join our Operations team. In this role, you’ll take the lead in overseeing global stock shipments via sea freight, ensuring that right products arrive at the right time in the right locations to meet demand. Your responsibilities will include:

Overseeing Cargo Ready Dates, and coordinating container consolidations, prioritizing high-demand products.

Approving shipping documentation and ensuring its correct and in the right hands for customs clearance

Overseeing the smooth arrival of stock in key markets, including the UK, US, and Germany.

Communicating stock arrival times across the business and ensuring key stakeholders

Managing day-to-day relationships with freight forwarders and production partners in China.

You’ll work closely with the whole operations team as well as the teams across Sales, Finance, and our UK 3PL warehouse, reporting directly to the Head of Operations.

Salary: £36,000 per annum

Sounds like the job for you? Well then, keep reading!

What will you be doing?

Shipping

• Working with the Demand Planner to keep abreast of what is being ordered. Managing cargo ready dates, shipment phasing and PO phasing.
• Coordinating Cargo Ready dates with Factories and ensuring changes are kept updated
• Executing Global Shipping Plans to coordinate container and LCL shipments via Ocean Freight (and Air Freight as required) to the following locations:

• UK Warehouse
• 2 US Warehouses – Los Angeles and Atlanta
• US Distributor – Atlanta
• German Warehouse
• Canada Warehouse

Shipping Documentation

• Preparing and approve Shipping Documents as required – Packing List, Commercial Invoices and BOLs

Inbounds & Arrivals

• Adding Preadvice to 3PL Warehouse systems and liaising with warehouse and Freight Forwarders on Inbounding.
• Organising Air Freight as required.

Inventory Management

• Working with the Demand Planner, Retail Operations Manager and Ecommerce Operations Manager to understand current sales and stock levels in order to prioritise shipments.
• Organising any Cross Border Freight between the US, UK and Germany as required.

Shipping Invoicing Management & Analysis

• Processing and Approving all shipping invoices to the finance team, filing and logging them correctly on tracking documents.
• Analysing shipping data to ensure that Production & Shipping timings are being adhered to and utilising findings to help build long term strategies and inform decision making.
• Measure supplier performance and understand timings by destination.
• Reviewing final shipping cost per unit by shipment after all additional costs have been received, as well as taking into account Duty charges separately

Shipping Process & Systems Implementation

• Work to establish process improvements and automation in the following areas:

• Shipment Tracking
• Inbound Automation for Warehouse Preadvice
• Updating Dates
• Chasing Suppliers

Requirements

What is Essential

• At least 2 years experience working in Operations
• Experience of working with Warehouses and Stock Management
• Experience of Working with Inventory Management Systems (e.g SAP Business One, Quickbooks etc).
• Someone who is highly proficient and experienced with Microsoft Office (especially Excel) and Google Workspace (Google Docs, Google Sheets) and Extremely Competent with Google Sheets and Excel: basic formulas, Xlookups, Pivot Tables.
• A confident strong communicator who can easily interact with people in meetings and over email, both internally and externally
• A flexible approach and the ability to work using your own initiative
• A high level of organisation with great attention to detail
• Fast learner with the ability to pick up new systems and processes

What is Desirable

• Highly Desirable: Experience of working with/within International Freight forwarding companies and the shipping industry
• Data Handling experience With an analysis driven approach to help make key decisions effectively in a timely manner, build long term strategies and to make recommendations for the future.
• Someone who will be able to implement systems with a mindset based around building automation and removing the need for Manual Data Entry and duplications of efforts. Experience working with a large product range, understanding rate of sale on key items which will help in identifying shipping priorities.
• Someone who loves board games!

We’re committed to building a team that reflects a wide variety of backgrounds and perspectives, and we encourage applications from underrepresented groups.

Benefits

4 Day Week Monday to Thursday

£500 holiday bonus & lots of free board games

Bupa Healthcare plus Employee Assistance Programme – Counseling

Discounted gym memberships

Monthly yoga

Casual dress

Company events

Cycle to work scheme