At a Glance
- Tasks: Manage bookings and create a vibrant atmosphere for guests at our community hub.
- Company: A beloved independent venue known for connection and celebration.
- Benefits: Flexible hours, team discounts, and opportunities to host exciting events.
- Other info: Join a supportive team in a lively setting with room for growth.
- Why this job: Be part of a dynamic team that brings people together in a fun environment.
- Qualifications: Experience in hospitality and a passion for creating memorable experiences.
The predicted salary is between 30000 - 40000 € per year.
We’re an independent, community-rooted space built for connection, celebration and everyday moments. We’re known for relaxed dining, group bookings, birthday parties, live events, sports screenings and large-scale gatherings all happening under one roof — sometimes all at once. At our core, we exist to bring people together, and our team creates the welcoming, energetic atmosphere that has made us a much-loved venue locally and across London.
Big Penny Social sits within the wider Big Penny group, which also includes Flukes — our old-school games hall, upstairs in the same building — and Big Penny Brews at London City Airport.
Front of House & Bookings Manager employer: Big Penny
At Big Penny Social, we pride ourselves on being an excellent employer by fostering a vibrant and inclusive work culture that celebrates community and connection. Our team enjoys a range of benefits including flexible working hours, opportunities for professional growth, and the chance to be part of a dynamic environment where every day brings new experiences. Located in the heart of London, employees can thrive in a lively atmosphere while contributing to memorable moments for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House & Bookings Manager
✨Tip Number 1
Get to know the vibe of the place! Spend some time at Big Penny Social, soak in the atmosphere, and chat with the staff. This will help you understand what makes the venue tick and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with people in the industry, attend local events, and don’t be shy about reaching out to current employees on social media. They might have insider tips or even refer you for the role!
✨Tip Number 3
Show off your personality! When you get to the interview stage, let your passion for creating a welcoming atmosphere shine through. Share stories that highlight your experience in hospitality and how you can contribute to the community vibe.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really keen on joining our team at Big Penny Social.
We think you need these skills to ace Front of House & Bookings Manager
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love a bit of character, so don’t be afraid to show us who you are and what makes you tick.
Tailor Your Application:Make sure to tailor your application specifically for the Front of House & Bookings Manager role. Highlight your relevant experience and skills that align with our community-focused vibe and energetic atmosphere.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Big Penny
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Big Penny Social and its offerings. Understand the vibe, the types of events they host, and what makes them unique. This will not only impress your interviewers but also help you articulate how you can contribute to their community-focused mission.
✨Showcase Your People Skills
As a Front of House & Bookings Manager, your ability to connect with people is crucial. Prepare examples from your past experiences where you’ve successfully managed customer interactions or resolved conflicts. Highlighting your interpersonal skills will demonstrate that you can maintain the welcoming atmosphere they pride themselves on.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to bookings and event management. Think about how you would handle a double booking or a last-minute change in an event. Practising these scenarios will show that you can think on your feet and manage challenges effectively.
✨Express Your Passion for Community Engagement
Big Penny Social thrives on community connection, so share your enthusiasm for creating memorable experiences. Discuss any previous roles where you’ve engaged with the local community or organised events. This will resonate well with the interviewers and align with their core values.
