BIG Partnership is an independent, integrated communications agency focused on making brands unmissable through connected PR, creative, and digital work. The agency specializes in earning attention, cutting through complexity, and helping brands become impossible to ignore and easy to understand. BIG Partnership partners with clients to build trust at critical moments and deliver long-term impact and value. Its ideas and strategies are designed to connect brands with audiences, drive meaningful results, and perform under pressure when it matters most.
Role Description
This is a full-time, on-site Account Manager role based in Aberdeen. The Account Manager will oversee day-to-day client relationships, ensuring campaigns and projects are delivered on time, on budget, and to a high standard across PR, creative, and digital channels. Responsibilities include coordinating internal teams, managing briefs, preparing reports and updates, and identifying opportunities to grow accounts. The role also involves monitoring campaign performance, contributing to strategic planning, and supporting new business proposals and presentations. The Account Manager will collaborate closely with colleagues and clients to ensure clear communication and consistent, measurable results.
Qualifications
- Demonstrated experience in account management, client service, or project management within communications, marketing, or related fields.
- Strong skills in relationship building, stakeholder management, and clear, professional communication (written and verbal).
- Ability to coordinate multiple projects, prioritize tasks, and meet deadlines in a fast-paced agency environment.
- Understanding of PR, digital, and creative campaign delivery, including performance tracking and reporting.
- Comfort with collaborating in cross-functional teams and providing constructive feedback to drive high-quality work.
- Proficiency with common office and collaboration tools; familiarity with analytics or reporting platforms is an advantage.
- Relevant degree or equivalent professional experience in communications, marketing, business, or a related discipline.
- A proactive, solutions-focused approach and willingness to learn, adapt, and contribute to agency and client growth.
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Account Manager employer: BIG Partnership
BIG Partnership is an exceptional employer, offering a vibrant and supportive work culture that prioritises employee development and collaboration. With offices in Glasgow and Manchester, employees benefit from a dynamic environment where creativity thrives, and operational excellence is championed. The company’s commitment to its people is reflected in its high employee satisfaction ratings and recognition for having the Best Employee Culture in Scotland, making it an ideal place for those seeking meaningful and rewarding careers.
