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For Companies At a Glance
- Tasks: Assist in driving sales and delivering top-notch customer service daily.
- Company: Join Big Padlock Self Storage, a leader in the storage industry in Cardiff.
- Benefits: Enjoy comprehensive training, personal growth opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team that values energy, enthusiasm, and customer satisfaction.
- Qualifications: Experience in retail or customer service, strong communication skills, and a target-driven mindset.
- Other info: Willingness to work every other Saturday with a day off during the week.
The predicted salary is between 28800 - 43200 £ per year.
Join Our Team at Big Padlock Self Storage, Cardiff. Are you energetic, sales-driven, and ready to make an impact? Big Padlock Self Storage is on the lookout for a dynamic Assistant Manager to support our Cardiff store. You’ll be pivotal in driving business growth and providing exceptional customer service. If you’re enthusiastic, target-oriented, and eager to learn, we want you on our team!
What We’re Looking For:
- Experience from the retail or customer service industry, or a background in sales.
- Confidence and a willingness to learn.
- Thrive in meeting sales targets and aim to exceed expectations.
- Equipped with computer skills and a collaborative spirit.
Why Big Padlock?
- Comprehensive training provided.
- Opportunities for personal and professional growth.
- A supportive and dynamic work environment.
Your Profile:
- Experience managing customers and delivering exceptional service.
- Proven ability to excel in a fast-paced, demanding environment with minimal supervision.
- Self-driven, passionate, and committed to surpassing expectations.
- Excellent communication skills.
- Some experience in sales or customer service roles.
- Ability to meet and exceed sales and revenue targets.
- Willingness to work every other Saturday (with a day off during the week).
Sales and Customer Service:
- Convert prospects into satisfied storage customers.
- Promote and sell add-on products, merchandise and insurance.
- Provide comprehensive assistance and advice to all customers in-person, over the phone, and via email.
- Ensure customer enquiries are logged and followed up promptly.
- Maintain security awareness among customers.
- Handle customer requests professionally with a focus on excellent service.
Store Presentation:
- Maintain high standards of cleanliness and presentation in all store areas.
- Present packaging materials attractively to boost sales and enhance the retail area.
- Ensure company equipment is well-maintained and report any issues promptly.
- Undertake minor repairs as needed and report maintenance requirements through appropriate channels.
- Present a smart and professional image at all times.
Competencies:
- Superior communication skills.
- Strong sales abilities.
- Target-driven with a relentless drive to succeed.
- Literate and articulate.
- Self-motivated with a passion for exceeding expectations.
- Ability to thrive in a fast-paced environment with minimal supervision.
- Strong decision-making, planning, and prioritisation skills to achieve business results.
General:
- Accurate completion of company policies and procedures.
- Active participation in company meetings and policy development.
- Full implementation of Health and Safety standards within the store.
- Commitment to continuous performance improvement and learning.
- Timely and professional response to administrative and business requests.
If you’re ready to bring your energy and passion to Big Padlock Self Storage, apply today! Be part of a team that values excellence and customer satisfaction.
Assistant Manager employer: Big Padlock
Contact Detail:
Big Padlock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the self-storage industry and Big Padlock's services. Understanding their offerings will help you engage confidently with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Prepare to discuss your previous sales and customer service experiences in detail. Think of specific examples where you exceeded targets or provided exceptional service, as this will showcase your suitability for the role.
✨Tip Number 3
Showcase your ability to thrive in a fast-paced environment by sharing stories of how you've successfully managed multiple tasks or challenges simultaneously. This will highlight your adaptability and decision-making skills.
✨Tip Number 4
Demonstrate your commitment to continuous improvement by discussing any relevant training or personal development you've pursued. This aligns with Big Padlock's values and shows you're eager to grow within the company.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, customer service, or sales. Use specific examples that demonstrate your ability to meet sales targets and provide exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your willingness to learn and how your skills align with the job requirements, particularly in driving business growth and customer satisfaction.
Highlight Key Competencies: In your application, emphasise your superior communication skills, self-motivation, and ability to thrive in fast-paced environments. These traits are crucial for the Assistant Manager position at Big Padlock.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Big Padlock
✨Show Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully met or exceeded targets. Be ready to share specific examples that highlight your ability to convert prospects into satisfied customers.
✨Demonstrate Customer Service Excellence
Think of scenarios where you provided exceptional customer service. Be prepared to explain how you handled difficult situations and ensured customer satisfaction, as this role heavily relies on delivering top-notch service.
✨Exhibit Confidence and Enthusiasm
Confidence is key in this role. Practice speaking clearly and assertively about your skills and experiences. Show enthusiasm for the position and the company, as they are looking for someone who is passionate about their work.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and expectations for the Assistant Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
